Drafter

Eaton's ES AMER ARS division is currently seeking a Drafter. The position will be based at our facility in Greenwood, SC.

The expected annual salary range for this role is $56000 - $83000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

Job Summary:

Provide product application support with minimal direction to interpret customer drawings and specifications for quotation, manufacturing or related product; interact with order engineers, sales force, and customers on job specific details such as on-board approvals and witness tests, provide coordination for technical guidance to production personnel as appropriate; support order engineering and manufacturing for order related needs as well as customers and field sales personal with regard to product information and drawing details.

Job Responsibilities:

• Serve as the primary technical liaison between customers, sales, engineering, and manufacturing, providing expertise on product applications, performance, specifications, and design capabilities.
• Maintain current knowledge of product engineering technologies, industry trends, competitor capabilities, and market conditions to support business objectives and customer needs.
• Support field sales efforts by developing technical documentation, competitive analyses, product information, training materials, and customer presentations to enhance sales performance.
• Act as a technical advisor to Customer Order Entry (COE), drafting, manufacturing, quality, and MOL teams by providing guidance on product design, engineering requirements, and order-related issues.
• Review and evaluate customer specifications and order documentation for completeness and accuracy, ensuring proper assignment, processing, and resolution of order-related activities, including special orders, turnbacks, and priority requests.
• Coordinate and assign engineering and drafting workloads while supporting drafting personnel through training, mentoring, and development of new team members.
• Provide technical support to manufacturing operations by creating and maintaining production drawings, assisting with shop requests, and resolving complex product and design issues.
• Support system and design enhancement initiatives by collaborating with cross-functional teams to address process improvements, technical requests, and operational challenges.
• Serve as backup support for drawing management, loading/linking processes, and other critical departmental functions to ensure business continuity.
• Represent the engineering team in cross-functional meetings and collaborate with internal stakeholders to resolve customer concerns, quality issues, and technical challenges.
• Conduct customer and employee training sessions, product demonstrations, and technical presentations as needed.
• Perform other related duties, special projects, and continuous improvement activities as assigned.

Qualifications:

Basic Qualifications:

• High school diploma or GED from an accredited instiution required
• Minimum Two years of drafting/CAD experience required
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the work location will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Skills:

• Strong communication skills with the ability to effectively convey technical information both verbally and in writing to customers, team members, and cross-functional stakeholders.
• Demonstrated ability to train, mentor, and support peers and product engineers on products, processes, and order-related activities.
• Excellent problem-solving and analytical skills with the ability to identify root causes, develop corrective actions, and implement effective containment plans.
• Strong organizational and project management skills with the ability to prioritize and manage multiple projects and deadlines simultaneously.
• Collaborative team player who works effectively across departments to resolve issues, support customer needs, and drive successful outcomes.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.