Drain Sales Representative

Thornton & Grooms
  • Farmington Hills, MI
    16 days ago

    Job Description

    Drain Sales Representative

    Love building relationships with homeowners and turning tough problems into clear solutions? At Thornton & Grooms, you'll earn customers' trust, help them understand their drain system, and provide maintenance, repair, and replacement options that fit their needs. Bring your sales skills and passion for helping people to a career where strong relationships and great results drive your success.

    The Big Task

    Assess homeowners' drain and related plumbing systems, explain maintenance, repair, and replacement options, and help customers choose solutions that meet their needs.

    What You'll Do

    • Evaluate residential sewers, drains, and sump systems and recommend appropriate solutions.
    • Present options and financing, close sales, and collect deposits or payments.
    • Communicate findings, proposals, and job details accurately to customers and our office.
    • Promote our Home Care Club, identify additional service needs, and ask for referrals and 5-star reviews.
    • Follow through on customer expectations while maintaining clean workspaces, equipment, and safe work practices.

    Your Performance Goals

    • Conversion rate: At least 60%.
    • Average sale: $6,000.
    • Average NPS score: 9.3.

    What You Bring

    • A proven sales record and experience being accountable for sales metrics.
    • Confidence working in a 100% commission role.
    • Strong communication, organization, and follow-through.
    • A high school diploma or GED.
    • Ability to meet prescreening requirements: a clear 9-panel drug test, background check, and clean motor vehicle report for the past three years.

    What's in it for you?

    • Excellent medical, dental, and vision insurance
    • Life insurance
    • Onsite clinic with a nurse practitioner
    • 401(k) with company match
    • Unlimited PTO
    • Paid parental leave
    • Employee discounts
    • Free Home Care Club (HCC) membership

    This role involves travel throughout our service area, indoor and outdoor work, accessing crawl spaces and roofs, and repeatedly lifting and carrying up to 80 pounds on stairs. Reasonable accommodations may be made to perform essential functions.

    Our Mission

    To be ever building the professionalism, integrity, and honor of the trades.

    Our Core Values

    Love • Professional • Team • Today

    Bring your sales skills and commitment to customers to Thornton & Grooms. Apply today!

    Numbers & Facts

    LocationFarmington Hills, MI

    Skills

    • Background Investigationunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Follow Throughunmatched
    • High School Diplomaunmatched
    • Home Careunmatched
    • Lift/Move 80 Poundsunmatched
    • Maintenance - Plumbingunmatched
    • Maintenance Servicesunmatched
    • Metricsunmatched
    • Needs Assessmentunmatched
    • Nurse Practitionerunmatched
    • Problem Solving Skillsunmatched
    • Safety/Work Safetyunmatched
    • Salesunmatched
    • Sales Closing Skillsunmatched
    • Systems Maintenanceunmatched
    • Vision Planunmatched
    • Website Conversionunmatched

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