Driver Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Driver Technician safely operates a DOT-regulated vehicle to transport materials and equipment. The role also performs field service at customer sites, including troubleshooting mechanical, electrical, and diesel systems as required by the assigned role and customer.

What your day will look like as a Driver Technician

You’ll transport materials and equipment between locations and perform field service work at customer sites. You’ll troubleshoot systems, identify and address safety issues involving company- and customer-owned equipment, and communicate directly with customers. Assignments may involve multiple sites and technologies. Critical thinking, safe work practices, and clear communication are essential. Depending on the division and location, the role may require frequent travel and overnight stays away from home.

Core Responsibilities and Tasks

• Safely operate a DOT-regulated vehicle to transport materials and equipment.
• Perform field service activities at customer sites in a safe and efficient manner.
• Troubleshoot mechanical, electrical, and diesel systems, depending on the assigned role and customer requirements.
• Identify and address safety issues involving company- and customer-owned equipment.
• Interface directly with customers and work across multiple sites or technologies as needed.
• Create and maintain a safe working environment and culture.
• Take care of company property.
• Demonstrate a high-impact culture through innovation, accountability, and empowerment.
• Work effectively as part of a team and independently when needed.

Position Requirements

• High school diploma or equivalent.
• Ability to obtain a Class A or Class B commercial driver’s license (CDL) with applicable endorsements.
• Ability to obtain required customer clearances, such as TWIC or DISA, and a DOT medical card.
• Clean driving record.
• 0–2 years of technical work experience; 1 year preferred.
• Ability to drive overnight and navigate difficult routes.
• Ability to cross borders and obtain a valid passport.
• Understanding of weight requirements and weight distribution.
• Technical experience in electrical, mechanical, diesel, or fusion work, depending on the business unit.
• Ability to work without direct supervision and apply sound technical judgment.
• Experience with Microsoft Office and smart devices.
• Customer service experience.
• Critical-thinking and troubleshooting skills.
• Ability to synthesize technical information and communicate it clearly.
• Ability to use customer experience and insight to solve problems, including novel or unexpected issues.

Additional Details

• Travel requirements: 20%–80%, depending on division and location; overnight stays away from home may be required.
• Must be able to function in a team environment. The role usually works with direct supervision but may operate independently when needed.

Driving Requirements

Applicants may be required to provide or complete the following:

• Driver Application for Employment
• Motor Vehicle Report (MVR)
• Driver Disclosure and Release
• Employee Applicant Drug and Alcohol Statement
• FMCSA Certificate of Awareness
• Driver Certificate of Violations
• Driver Statement of On-Duty Hours
• Road test
• Copy of driver’s license
• Copy of medical certificate

High-Impact Behaviors

• Continuous professional development: Seek opportunities to learn, improve, and stay current with industry trends and best practices.
• Collaboration and teamwork: Work effectively with others, contribute to shared goals, and value diverse perspectives.
• Results-driven performance: Set high standards and deliver objectives efficiently and effectively.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.