Global luxury womenswear and streetwear brand, Naked Wardrobe, is seeking a detail-oriented Drop Ship Coordinator to join our dynamic team. The Drop Ship Coordinator is responsible for managing the day-to-day operations of the company’s drop ship accounts, with a focus on order processing, inventory management, and partner communication. This role ensures accurate and timely fulfillment of partner orders, supports account onboarding, and maintains data integrity across all drop ship platforms.
Key Responsibilities
- Monitor, update, and reconcile inventory levels to ensure accuracy and availability
- Resolve order issues, discrepancies, returns, and escalations in coordination with cross-functional teams
- Track and report KPIs such as fulfillment rate, cancellations, and shipping performance
- Identify process improvement opportunities and business trends
- Process and track daily drop ship orders and returns across all partner platforms
- Assist in general warehouse duties when needed, including organization, and cycle counts
- Other duties assigned by department manager
Qualifications
- 1–2 years of experience in wholesale operations, e-commerce, or drop ship coordination
- Proficiency in inventory management systems and order management platforms (NETSUITE, DSCO,MIRAKL or similar a plus)
- Strong Excel/Google Sheets skills; comfortable with data analysis and reporting. - Excellent organizational skills, detail orientation, and ability to multitask
- Strong written and verbal communication skills; able to collaborate cross-functionally
- Ability to work in a fast-paced environment with shifting priorities
- Must reside in Los Angeles, CA
- Must have apparel experience
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Occasional lifting of boxes (up to 25 lbs), depending on warehouse coordination needs
About Us
Three sisters from Los Angeles, California have come together to take the fashion world by storm, and rather affordably!
What started as an idea, has morphed into the ultimate go-to place for fashion savvy women all around the world. Naked Wardrobe is an online store that is always on trend, and always fashion forward.
We provide fabulous fashion, and the latest trends at an affordable price point. We design and produce in limited quantities to ensure that our styles are exclusive, and individualized for our clients.
Naked Wardrobe is a fashion forward line created with the intention of celebrating women of all shapes and sizes. We pride ourselves on the ability to empower our clients to be confident and express their sense of style through the latest trends.
Naked Wardrobe’s dedication to fashion, style, and making our clients look and feel great is thought out carefully with each piece that is hand selected and designed.