We are seeking a reliable, detail-oriented Drug Testing Technician to join our growing team in a dual-role position that combines hands-on specimen collection with administrative support.
The ideal candidate is professional, personable, curious and accuracy-driven, with a strong commitment to customer service and continuous education.
Significant preference will be given to the following:
- Spanish-English Bilingual applicants due to client base
- DOT certified applicants or those with previous urgent care/medical experience
- Able and willing to conduct mobile and after-hours testing at our office and at client locations
An Ideal Candidate Is:
- A fast learner with a strong sense of urgency and efficiency
- Has enthusiasm for helping others and passion for customer service
- Is understanding and empathetic towards individual circumstances
- Is highly organized with excellent attention to detail
- Has extremely strong communication skills and a team-oriented mindset
- Is able to complete the required training certifications within 2 weeks of hiring
What You’ll Do:
- Greet and assist clients with professionalism and care, ensuring a high level of customer service.
- Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries.
- Perform certified specimen collections, including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols.
- Conduct instant/rapid screening for urine and saliva specimens when required.
- Accurately complete client documentation, chain of custody forms, and maintain organized business files.
- Collect payments from clients and process transactions appropriately.
- Report test results using client-approved protocols.
- Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication.
- Monitor and maintain testing supplies, forms, and equipment.
- Maintain a clean and professional office, reception, and testing environment.
- Contribute positively to team culture and overall company success.
This part-time position is ideal for individuals needing weekday flexibility within the following hours:
Monday-Thursday
900AM - 2:00PM and 3:30PM - 5:00PM
Fridays
9:00AM - 1:00PM and 3:30PM - 5:00PM
Please note that in addition to the above, we now require Candidates to be able to travel due to client requirements mandating drug tests to be done at the site. This may be in New Jersey, but may also be in parts of New York City. Candidates should be able to reliably travel to, and from our lab as well as to clients. Some such on sites may occur after hours, particularly post-accident tests, which require rapid response. These on sites have a different pay rate from regular in-office hours.
As one of the fastest-growing drug testing service franchises in the industry, FastestLabs® is always looking to expand our team. We are looking for motivated, passionate individuals to join our dedicated lab team. While experience is always a plus, we consider any individual who is friendly, professional, and driven. If you’re interested in being a part of our outstanding drug, alcohol, and DNA testing team, consider applying today!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Fastest Labs.