DSHS HCLA Community Nurse Field Manager

DSHS HCLA Community Nurse Field Manager

Salary

$106,803.00 - $175,079.00 Annually

Location

Clark County - Vancouver, WA

Job Type

Full Time - Permanent

Remote Employment

Flexible/Hybrid

Job Number

2026-04966

Department

Dept. of Social and Health Services

Division

HCLA

Opening Date

07/07/2026

Closing Date

7/15/2026 11:59 PM Pacific

• Description
• Benefits

Description

Not just a profession... Are you a Registered Nurse who is passionate about ensuring resident well-being and safety in Adult Family Homes?

Residential Care Services (RCS) within the Home and Community Living Administration (HCLA), team is seeking a Community Nurse Field Manager to oversee and supervise the work of the Adult Family Home (AFH) unit, ensuring vulnerable adults residing in AFHs receive quality care that meets state and federal regulations. We are looking for a knowledgeable nurse leader who fosters a positive work environment, develops a strong sense of team, and encourages individual growth for staff.

As a Community Nurse Field Manager, you will supervise, direct, and assign the work of complaint investigators and licensors in a field unit that covers multiple counties. You'll address critical issues ensuring compliance with statutory guidelines surrounding the protection of vulnerable adults and quality of care in adult family homes. You'll make key decisions regarding actions and processes for nurses, long-term care licensors, and support staff. You'll utilize your nursing knowledge and clinical experience to serve as a resource to assist field staff and fellow managers in reviewing clinical nursing matters.

Note: The duty station for this position will be in Vancouver, WA. This is a hybrid position with the opportunity to work remotely approximately 2-3 days a week.

Some of what you'll do

• Plan, lead, and organize the unit's workload.
• Ensure complaint investigations and other department activities are conducted accurately and timely in accordance with state requirements.
• Ensure staff members collect data and write reports that are outcome-based, with solid/accurate observations and the use of "plain talk" language in all written reports.
• Assess, evaluate, and exercise clinical judgment regarding health care findings of long-term care facilities submitted by field staff.
• Recommend enforcement actions against long-term care facilities in state and federal programs.
• Plan workload and staff assignments including the development of a master calendar for complaint investigations, and quality improvement activities.
• Serve as the subject matter expert for complaint investigations in the region.
• Assist and fill in for other Field Managers or the Regional Administrator as needed.
• Evaluate the performance of nurse staffs professional nursing skills and abilities.
• Represent the Department in administrative hearings.
• Conduct frequent observational field visits with staff to ensure consistency of implementation of procedures and state program regulations.
• Train and work with staff in the region to develop complaint investigation skills.
• Interview and recommend staff selection; support the State's goals for a diverse workforce.
• Actively promote a healthy and positive working environment for staff.

What we are looking for:

• Ability to effectively lead and positively motivate a team
• Ability to make critical decisions in high-stress situations based on the integration of information from multiple sources
• Ability to communicate orally and in writing with management, peers, clients, and the public in a concise and non-threatening manner
• Knowledge and experience working in long-term care settings
• Experience with working with state and federal laws and regulations
• Ability to make decisions timely without sacrificing quality, even under ambiguous circumstances or when data is limited
• Ability to effectively communicate utilizing the principles of equity, diversity, and inclusion
• Ability to demonstrate reliability and critical thinking skills to meet the demands of the workplace in areas including but not limited to ethics and integrity, analytical thinking, creative and innovative thinking, problem-solving, accountability, judgment, and decisiveness
• Ability to work with a wide variety of individuals and groups in areas of conflicting management diplomacy, diversity, and negotiating and influencing.

Who should apply

• Preferred Nursing professionals with a master's degree in nursing and three years as a Registered Nurse in an administrative, supervisory, consultant, or teaching capacity.
• May consider Nursing Professionals with a bachelor's degree in nursing and five years' experience as an RN in an administrative, supervisory, consultant, or teaching capacity.
• May consider Nursing Professionals with an associate degree and seven years' experience as an RN in administrative, supervisory, consultant, or teaching capacity.
• Demonstrated experience in supervision and management of professional staff
• Demonstrated experience in working with the vulnerable adult population and demonstrated experience in the delivery and monitoring of social and health service programs
• Must have a valid Washington State license to practice as an RN.

What to attach to the application

• Detailed chronological resume
• A cover letter explaining why your skills and experience make you the best person for the job
• Minimum of three professional references.

Questions? Please contact raoa@dshs.wa.gov reference job number 04966

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov