DTTLUS-Ping Identity Engineer

Description:

Hiring location: ET or CT locations

Job Description & Roles and responsibilities.

• Minimum 5 years of experience working with CIAM/IAM platforms, with strong preference for Ping Identity (PingAM, PingIDM, PingFederate). Familiarity with Azure Entra ID is a plus.
• Proven experience supporting and operating Ping Identity platforms, including day-to-day administration, configuration changes, monitoring, and incident management in production environments.
• Hands-on experience installing, configuring, upgrading, and patching IAM/CIAM products across development, test, and production environments.
• Experience configuring PingAM and PingIDM components such as authentication trees, access policies, identity mappings, session handling, and integrations with external data sources.
• Working knowledge of authentication and federation standards, including SAML, OAuth 2.0, and OpenID Connect (OIDC), with a focus on configuration and troubleshooting.
• Experience supporting Single Sign-On (SSO) integrations for internal and third-party web and mobile applications, including application onboarding and issue resolution.
• Strong working knowledge of LDAP and directory services, including user lifecycle operations and identity data troubleshooting.
• Solid understanding of Linux/Unix operating systems, application servers, and basic network concepts relevant to IAM platforms.
• Experience supporting containerized deployments using Docker and basic operational knowledge of Kubernetes (monitoring, restarts, scaling, deployments).
• Familiarity with CI/CD pipelines and deployment automation from an operational support perspective; scripting exposure (Python or shell) is a plus.
• Exposure to DevOps and automation tools such as Jenkins, Ansible, or similar platforms.
• Ability to monitor IAM platforms, analyze logs, perform root-cause analysis, and collaborate effectively with development, infrastructure, and security teams.
• Willingness to participate in a rotating 24x7x365 on-call support model.
• Experience working in Agile or DevOps delivery environments, collaborating closely with product, project management, and engineering teams