Duck Creek Business Analyst

Job Description:

Seeking a highly skilled Duck Creek Business Analyst with strong Property Casualty (PC) Insurance domain expertise to support the analysis, design, and implementation of Duck Creek solutions. The candidate will work closely with business stakeholders, product owners, architects, and development teams to translate business requirements into scalable Duck Creek platform solutions.

Key Responsibilities:

• Gather, analyze, document, and validate business and functional requirements.
• Conduct workshops and requirement discovery sessions with business stakeholders.
• Translate business requirements into detailed functional specifications and user stories.
• Support the implementation of Duck Creek Policy, Billing, and Claims modules.
• Create process flows, use cases, business rules, and requirements documentation.
• Collaborate with Product Owners and development teams during Agile delivery cycles.
• Participate in backlog refinement, sprint planning, reviews, and retrospectives.
• Support testing activities including SIT, UAT, and defect management.
• Analyze system impacts and identify process improvement opportunities.
• Facilitate communication between business users and technical teams.
• Ensure solutions align with business objectives and regulatory requirements.
• Provide production support and assist with post-implementation enhancements.

Required Skills:

• Strong experience as a Business Analyst in the Insurance industry.
• Hands-on experience with Duck Creek Policy Administration, Billing, or Claims.
• Knowledge of Property Casualty (PC) Insurance processes.
• Experience in requirement elicitation, gap analysis, and documentation.
• Expertise in Agile/Scrum methodologies.
• Experience creating user stories, process flows, and acceptance criteria.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience with JIRA, Azure DevOps, or similar Agile management tools.

Preferred Skills:

• Duck Creek platform implementation experience.
• Understanding of Duck Creek Author, Product Studio, and Configuration tools.
• Exposure to Duck Creek OnDemand (DCOD).
• Knowledge of Guidewire or other core insurance platforms.
• Experience with APIs, integrations, and data mapping.
• Familiarity with Azure or AWS cloud environments.

Qualifications:

• Bachelor's degree in Business, Information Technology, Computer Science, or related field.
• 7-10 years of overall IT/Business Analysis experience.
• 3-5 years of Duck Creek implementation experience.
• Strong knowledge of Insurance policy lifecycle and underwriting processes.