Duty Legal Assistant

Position SummaryThe Duty Legal Assistant plays a critical role in client relations, case preparation, and customer service. This position is responsible for meeting with new clients who retain the firm, assisting walk-in clients with immigration-related questions, gathering documentation, and preparing immigration applications and requests under attorney supervision. The ideal candidate is personable, detail‑oriented, and passionate about helping immigrants navigate the legal process.Key ResponsibilitiesClient Relations & Customer ServiceMeet with all newly retained clients to gather information and begin the case process.Assist walk-in clients by answering general immigration-related questions.Maintain regular communication with clients regarding case updates and document requests.Ensure all client information is accurately entered into the case management system.Provide exceptional customer service while maintaining confidentiality and professionalism.Case PreparationPrepare and assemble immigration forms and applications under attorney supervision, including:Form I‑90 (Application to Replace Permanent Resident Card)DACA renewal applications and related documentationFreedom of Information Act (FOIA) requests with USCIS, CBP, EOIR, and other agenciesReview applications for completeness and accuracy.Organize and maintain electronic and physical case files.Draft routine correspondence and follow‑up requests.Track filing deadlines and request additional documentation from clients when needed.Administrative SupportScan, upload, and manage case documents.Assist attorneys and paralegals with case preparation and special projects.QualificationsHigh school diploma required; Associate's or Bachelor's degree preferred.Previous experience in immigration law, legal services, or a professional office environment preferred.Experience preparing I‑90 applications, DACA renewals, and FOIA requests preferred.Strong organizational and time‑management skills.Excellent communication and interpersonal skills.Ability to work in a fast‑paced environment and manage multiple priorities.Strong attention to detail and accuracy.Proficiency with Microsoft Office, Adobe Acrobat, and case management software.Bilingual in English and Spanish strongly preferred.What We OfferCompetitive salaryPaid time off and holidaysSupportive and collaborative work environmentOpportunity to make a meaningful difference in the lives of immigrant families#J-18808-Ljbffr