Dynamics 365 Customer Service Architect -100% Remote

Sedna Consulting Group
  • Dayton, OH
  • Remote
  • Instant Apply
1 day ago

Job Description

Role: Dynamics 365 Customer Service Architect
Location: 100% Remote
Duration: 12 Months
Industry: Healthcare
Rate: $62 /hr on W2, No Benefits

Top Three Skills
1. Microsoft Copilot Studio Enterprise AI Agent Development
2. AI Agent Governance
3. Azure Integration Services

Job Description :
Lead technical design sessions and own the implementation of Enterprise AI Agent development.
Provide technical oversight on key components such as:
o Microsoft Copilot AI Agents
o AI Agent Governance
o Channel integration (voice, chat, social)
Collaborate with Solution Architects to design integrations with backend systems and external services.
Guide and mentor development teams to deliver high-quality, reusable, and maintainable code.
Review code and ensure alignment with best practices and enterprise standards.
Troubleshoot complex technical issues and provide proactive resolutions.
Contribute to DevOps processes including CI/CD pipelines and ALM best practices.
Hands-on experience on Enterprise level AI Agent development and Azure Integration services

Numbers & Facts

LocationDayton, OH (
Remote
)

Skills

  • Architectural Designunmatched
  • Artificial Intelligence (AI)unmatched
  • Best Practicesunmatched
  • Code Reviewsunmatched
  • Continuous Deployment/Deliveryunmatched
  • Continuous Integrationunmatched
  • Customer Support/Serviceunmatched
  • DevOpsunmatched
  • Healthcareunmatched
  • Identify Issuesunmatched
  • Mentoringunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Windows Azureunmatched
  • Technical Leadershipunmatched
  • Technical/Engineering Designunmatched
  • User Documentationunmatched
  • Voice Chatunmatched

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