E-commerce Operations Associate

Careerscape is supporting a client opening for a Remote Entry-Level E-commerce Operations Associate. This role focuses on supporting daily e-commerce operations, maintaining product listings, monitoring online store performance, coordinating inventory updates, processing orders, and ensuring a seamless customer shopping experience.

This is an excellent opportunity for someone who is organized, detail-oriented, and interested in building a career in e-commerce, digital retail, operations, or business administration.

The E-commerce Operations Associate will work closely with merchandising, marketing, customer support, and operations teams to optimize online store performance, maintain accurate product information, and support business growth.

This role is ideal for candidates interested in e-commerce operations, digital commerce, retail operations, or online business management.

Responsibilities

• Manage and update online product listings
• Monitor inventory levels and coordinate stock updates
• Process customer orders and track fulfillment status
• Maintain accurate product information, pricing, and images
• Assist with marketplace and website operations
• Generate reports on sales, inventory, and operational performance
• Collaborate with marketing and customer support teams
• Identify operational issues and recommend improvements
• Support promotional campaigns and product launches
• Maintain documentation and operational records
• Ensure a high-quality online customer experience
• Perform additional operational and administrative duties as assigned

Requirements

• High school diploma or equivalent required
• Associate's or Bachelor's degree in Business, Marketing, E-commerce, Retail Management, or a related field preferred
• 0–2 years of experience in retail, customer service, operations, administration, or related roles
• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• High attention to detail and accuracy
• Proficiency with Microsoft Excel, Microsoft Office, Google Workspace, and basic e-commerce platforms
• Ability to manage multiple priorities in a remote work environment
• Strong analytical and problem-solving skills
• Professional, dependable, and self-motivated mindset

Benefits

• Fully remote work flexibility within the United States
• Competitive entry-level compensation
• Medical, dental, and vision insurance
• Paid time off, holidays, and sick leave
• 401(k) retirement savings plan
• Paid training and onboarding
• Career growth into E-commerce Specialist, Marketplace Specialist, Operations Analyst, E-commerce Manager, or Digital Operations Manager roles
• Performance-based bonuses
• Professional development and certification assistance
• Collaborative and supportive remote work environment