Early Intervention Program Services Director

Agency

Dept of Health and Human Services

Division

Child and Family Well Being

Job Classification Title

Human Services Program Manager II (NS)

Position Number

60040272

Grade

NC20

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Early Intervention Program Services Director provides senior leadership and operational oversight for key statewide functions of North Carolina’s Infant-Toddler Program. This position leads efforts related to program quality, monitoring and continuous improvement, technical assistance, workforce and professional development, and statewide communications. The Director works closely with Early Intervention leadership to address complex programmatic and operational issues, strengthen statewide consistency and performance, support federal IDEA Part C compliance and monitoring readiness, and guide strategies that improve services for infants and toddlers with developmental delays or disabilities and their families. The position also provides leadership and supervision to managers responsible for quality assurance/quality improvement and workforce and professional development.

The assigned work location will be determined by the county of residence. Candidates residing in Wake or Durham County will report to the DHHS Headquarters located at 1915 Health Services Way, Raleigh, NC 27607.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $70,278 - $123,336

Recruitment Range: $70,478 - $103,000

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.  

The following Management Preferences are not required, but applicants that possess these skills are preferred:

1. Demonstrated knowledge of IDEA Part C and early intervention systems, including federal compliance, general supervision, monitoring, technical assistance, and continuous quality improvement.

2. Demonstrated experience analyzing and resolving complex programmatic or operational issues, including identifying systemic concerns and developing appropriate policy, technical assistance, training, communication, or organizational responses.

3. Demonstrated experience leading statewide or large-scale quality assurance, monitoring, compliance, or continuous improvement activities, including using performance data and monitoring findings to identify and address areas of risk or needed improvement.

4. Demonstrated experience leading workforce or professional development initiatives, including strategies related to workforce recruitment and retention, personnel competencies, training systems, or professional development.

5. Demonstrated ability to communicate, collaborate, and make decisions across multiple levels of an organization, including working with executive leadership, local programs, providers, state and federal partners, and other stakeholders on complex or sensitive issues.

Posting closes at 11:59 p.m. the night before the end date.

About the NC Division of Child and Family Well-Being:
The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina’s children growing up safe, healthy, and thriving in nurturing and resilient families and communities.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for state benefits. 

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety.  Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
•  For a list of organizations that perform this specialized service, please visit the NACES membership website at  https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in a disciple specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity.

OR

Bachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity.

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Dejah Victoria Seksay

Contact:

DHHS Workday Support Form