Early Support Student Advocate (03 Student) 1 Position

About Worcester State University:

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about.

Job Description:

TITLE: Early Support Student Advocate

DEPARTMENT: Academic Success Center

SUPERVISOR: Assistant Director of Early Support

SCHEDULE: 6-8 hours per week

General Statement of Duties:

We are seeking a creative and motivated student to join the Academic Success Center team as an Early Support Student Advocate. In this role, you will be the primary student voice behind our Early Support Program - an online tool designed to connect students with academic, financial, and personal resources before challenges become overwhelming.

The Early Support Advocate will help ensure every student knows how to access and use Early Support. This will be achieved primarily through a mix of creative social media posts/campaigns and in-person campus outreach.

Key Responsibilities: Social Media/Content Creation and Outreach

• Produce engaging content (Reels, TikToks, graphics, and stories) that explains what Early Support is and how students can use it.
• Manage the Early Support digital presence, including scheduling posts, interacting with student comments, and monitoring trends that resonate with the student body.
• Design promotional assets using Canva or similar tools for social media platforms and display boards when needed.
• Occasionally take part in campus tabling in high-traffic areas to pitch the Early Support program directly to peers, when available upon request.
• Assist in planning pop-up events at various times of the year to distribute Early Support information packets and items.
• Track online engagement metrics and get qualitative student feedback during in-person events.

Requirements:

Qualifications:

• Advanced understanding of Instagram video/reel creation, editing and basic graphic design (Canva experience preferred).
• Self-motivated with strong time-management skills and trustworthy to meet deadlines while working independently.
• Must be currently enrolled as an undergraduate student at Worcester State University in good academic standing.

Additional Information:

Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.

• This position is available for WSU students only*

Hourly Rate: $15.00

Application Instructions:

Students must apply online.

• This position is for WSU students only.*