Ecommerce Coordinator

About Star Furniture:

At Star Furniture, we know it's not simply furniture. It's Thanksgiving dinner, late-night chats, gameday get-togethers, and more. At Star Furniture, we set the stage for where life happens. With deep Texas roots, we've spent over 100 years perfecting a premium shopping experience-one that's built on quality products, a broad selection, and honest practices. We put our customers first, and they feel it at every touchpoint.

WE'RE TOLD WE'RE DIFFERENT. AND WE AGREE-WE'RE DIFFERENT BY DESIGN.

Our Mission:

Our mission is to be the preferred home furnishings provider for Texas families who value style, quality, and affordability. By providing exceptional service to our guests and community.

Company Values

As a Company, we're guided by four core values. They impact our long-term strategy, day-to-day business interactions, and our relationships, while helping us stay true to ourselves and Vision.

INTEGRITY / SERVICE / ACCOUNTABILITY / RESPECT

About The Role:

The Ecommerce Coordinator will oversee product listings, monitor website performance, coordinate all outbound marketing efforts, maintain Star's eCommerce platform, and analyzing data to support strategic decision-making.

Reports to: Director of Ecommerce and Digital Marketing

Essential Functions:

• Upload new products and photography to Star Furniture's website, ensuring accuracy and SEO-friendly product descriptions in collaboration with the merchandising team.
• Manage website promotions, coupons, store hours and special hours.
• Assist with the planning of Promotional Site Content updates - from home pages to internal landing pages collaborating closely with Ecomm Director and Marketing Art Director.
• Partner with the offshore IT team to troubleshoot and resolve website issues.
• Proofread marketing materials such as emails, signage and promotional content.
• Support site functionality testing alongside the IT team and Ecommerce Director.
• Coordinate internal photo shoots collaborating with the photographers, visual staff, marketing team and buyers.
• Collaborate on social media messaging and imagery with the Ecommerce Director and team.

Education & Experience:

• High school diploma, GED, or ability to read, write, and perform mathematics at these levels is required.
• Bachelor's or Associates Degree in Marketing, Advertising, or Ecommerce is preferred.
• Microsoft and Excel knowledge preferred.
• Photoshop skills preferred.
• Copywriting experience a plus
• One year of experience working in a CMS (Content Management System) in a retail Ecommerce environment preferred.

Competencies:

• Exceptional Communicator: Clear and effective communicator, both written and verbal.
• Collaborative Mindset: Professional and personable team player who builds strong working relationships.
• Detail-Oriented: Highly organized with the ability to manage multiple projects and deadlines.
• Adaptable: A flexible team player who adjusts well to new conditions and changing demands.
• Emotional Intelligence: Self-aware and empathetic, with the ability to understand and respond to others' perspectives and reactions.

Work Environment:

This position operates in a professional office setting and regularly uses standard office equipment including computers, photocopiers and tablets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is frequently required to talk and/or listen. The employee is frequently required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms.

Position Type / Expected Hours of Work:

This position and hours of work would routinely be 40+ hours per week. Occasional overtime and travel may be necessary based on business needs.

What Star Offers:

• A broad range of benefits including:
• Medical PPO / HDHP-HSA, Dental, Vision
• Paid-Time-Off (PTO)
• Pre-Paid Legal Plan
• Company Paid Life Insurance / Voluntary Life and AD&D Insurance
• Associate Referral Program
• Associate Discount Policy on our Products

(waiting periods may apply to some of the above)