eCommerce Operations Specialist - Amazon & Retail Platforms

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

Freudenberg Home and Cleaning Solutions is a Business Group of Freudenberg and a leading global supplier of branded cleaning systems as well as household and laundry care products. The portfolio includes brands such as O-Cedar, and Vileda. The company employs more than 3,800 people and hosts a global distribution network.

Some of your Benefitsarrow_right

Health Insurance

Health Insurance: Rely on comprehensive services whenever you need it.

401K Match

401K Match: Save for retirement with the company's help.

Personal Development

Personal Development: We offer a variety of trainings to ensure you can develop in your career.

Flexible Work Models

Flexible Work Models: We allow for flexible work models to ensure both professional and personal success.

Paid Holidays

Paid Holidays: With paid-time off, local holidays are all the way more relaxing.

location_on United States of America - Remote

Seattle, WA

Remote

trip_origin Freudenberg Household Products LP (USA)

payments The expected annual salary range for this position is $65,000-$85,000 USD. Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities. In addition to base pay, this position may be eligible for a performance-based bonus. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; 401(k) retirement savings with company match; paid time-off and holidays; parental leave.

The eCommerce Operations Specialist is the operational backbone of our digital commerce business. This role ensures that our products show up accurately, compellingly, and competitively across Amazon, Walmart, Target, Home Depot, TikTok Shop, and all key online partners. This person will own the execution, drive digital shelf optimization, and support the business with speed, precision, and competitive awareness.

eCommerce Operations Specialist - Amazon & Retail Platforms

arrow_drop_down

Responsibilitiesarrow_right

• Item Setup and Catalog Accuracy: Complete end-to-end item setup across Amazon Vendor Central, Seller Central, Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, and TikTok Shop. Maintain data integrity including GTIN alignment, case pack accuracy, logistics specs, compliance flags, and attribute completeness. Resolve suppressed listings, incorrect categorization, duplicate ASINs, and contribution conflicts.
• Digital Shelf Optimization: Publish and optimize titles, bullets, product descriptions, images, videos, and A+ content. Update and manage variations, parent-child structures, seasonality bundles, and multipacks. Track content acceptance, QC accuracy, image validation, and retailer-specific compliance rules.
• Brand Store and Rich Media Management: Maintain and update Amazon Brand Store and equivalent storefronts. Deploy rich media modules, comparison charts, infographics, and enhanced content. Coordinate with internal team to align assets to strategy, messaging, and brand standards.
• Performance Monitoring and Issue Resolution: Monitor digital shelf metrics: conversion, traffic, SEO indexation, content health, detail page errors, buy box stability. Identify and action performance issues quickly across all major retailers. Support experimentation including A/B testing, messaging tests, and media uplifts.
• Partner with Sales (US & Canada), Supply Chain, Brand Marketing, and BI to drive flawless execution.
• Communicate listing status, risks, and commercial impacts clearly and proactively.
• Support promotional readiness with timely content updates and item accuracy.

Qualificationsarrow_right

• Bachelor's degree preferred (business, marketing, communications, analytics, or related field).
• Ability to work remotely from a US home office during Central Time Zone business hours, with occasional travel to the U.S. and Canada.
• 2+ years of experience in eCommerce operations, digital merchandising, online catalog management, or marketplace management. Experience managing digital content for a CPG company on a major online retail platform is required.
• Hands-on experience with Amazon Vendor Central or Seller Central strongly preferred. Experience with Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, or social commerce platforms preferred.
• Strong Excel skills and comfort with structured data.
• Familiarity with content syndication or digital shelf tools is a plus.
• Ability to communicate clearly with cross-functional partners and build trust through transparency and follow-through. Can represent eCommerce professionally with internal and external stakeholders.
• Handles high-volume detail work without sacrificing quality. Brings solutions, improves processes, and identifies content gaps before they become issues. Ability to manage multiple priorities and drive cross‑functional adoption.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. #LI-MN

We respectfully request that recruitment agencies and third-party recruiters refrain from contacting us regarding this position.

Apply now

Additional Informationarrow_right

Melissa Nolan

Talent Acquisition Manager, North America

Melissa.Nolan@fhp-ww.com

Discover more about us

play_circle

cancel

Working at Freudenberg: We will wow your world! - YouTube

Tap to unmute

Working at Freudenberg: We will wow your world!FreudenbergGroup

FreudenbergGroup1.8K subscribers

Watch on