Elect - Technical Writer 3

Technical Writer

The Virginia Department of Elections is seeking a Technical Writer for a cloud-based software development project with the initial phase currently in progress.

The Technical Writer will provide written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.

Applicants will submit a writing sample with their application.

Required/Desired Skills

• 5 years' experience creating software documentation (user guides, API documents, release notes, etc.)
• Ability to tailor content for both technical and non-technical audiences
• Proficiency in organizing complex technical information clearly and logically
• Expert in the use of MS Word, Google Docs, Confluence, or similar tools
• Knowledge of Markdown, HTML/CSS
• Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals
• Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook
• Understanding of Scrum/Agile methodology
• Familiarity with REST APIs, JSON, and software architecture concepts
• Ability to read code snippets
• Excellent grammar, clarity and attention to detail in written products
• Ability to interview subject matter experts (SMEs) and distill complex information
• Strong versioning and documentation review practices
• Experience writing for software products (SaaS, desktop, or mobile)
• Experience with UX writing highly desirable
• Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired