Position Description:
A government agency is seeking a qualified contractor with 10 or more years of relevant experience to provide elections-oriented project management, elections systems and support technical coordination, and county consultation and support services for its election management system.
This position will oversee all system development activities, coordinate and manage the third-party development vendor, monitor project progress, and ensure that development activities, enhancements, and deliverables align with agency requirements and operational needs. The contractor will also serve as a primary liaison between the agency, county election officials, and the development vendor. Responsibilities include documenting, communicating, tracking, and escalating system issues or enhancement requests submitted by the agency or counties and coordinating with the vendor to ensure timely and effective resolution.
The contractor will provide consultation and assistance to county election officials regarding system functionality, utilization, troubleshooting, and related inquiries. Responsibilities will also include assisting with the development, coordination, and delivery of training to counties concerning system operations, features, and other relevant election procedures and processes, using agency-approved guidance and materials.
The contractor shall not independently provide elections-related policy, procedural, or legal interpretations or advice to counties. When such matters arise, the contractor may serve as an intermediary by referring inquiries to appropriate authorized agency personnel or other official sources and communicating the guidance received.
This contractual position will operate within the agency’s elections division and report directly to designated agency leadership. The anticipated weekly work schedule, including the number of hours worked and any required onsite presence, will be mutually agreed upon following contractor selection but prior to contract award. Total compensated hours shall not exceed 1,040 hours per calendar year, regardless of the agreed-upon weekly schedule or work arrangement.
Required Skills
The candidate must have relevant experience in software application project management, third-party vendor coordination, and technical issue resolution. Preferred qualifications include experience with election management systems, governmental information systems, or comparable enterprise applications.
Candidates should possess strong organizational, analytical, communication, and problem-solving skills, with demonstrated ability to coordinate software development activities, document and track technical issues through resolution, and communicate effectively with technical and nontechnical stakeholders. Experience providing system consultation, user support, and training to government personnel or other end users is highly desirable.
Familiarity with applicable state election administration, county election processes and procedures, and the Statewide Elections Management System (SEMS) is required.
Preferred Skills
Preferred qualifications include familiarity with application security best practices, including secure software development, vulnerability management, access controls, data protection, and identification and remediation of security risks.
Additional preferred experience includes software development lifecycle (SDLC) methodologies, quality assurance, user acceptance testing (UAT), database management, systems integration, and software change and release management.
Experience with election management applications is preferred, along with familiarity with state election administration, county election operations, and applicable election procedures. Prior experience coordinating technology projects involving state or local government agencies, managing third-party software vendors, and providing technical consultation and training to governmental personnel is also desirable.
These qualifications are preferred but not required for consideration.