The Electrical Technician is a hands-on technical role within the Shop / Maintenance department at the Bear Terminal, DE, responsible for the full range of electrical diagnostics, repair, installation, and DOT compliance work on CRC Transport's heavy-duty truck and trailer fleet. The Electrical Technician executes electrical work orders assigned by the Lead Bay Technician of the bay where the work is needed, performs work to the quality and safety standard, and documents all completed work, parts used, and observations in Fullbay (transitioning to Cetaris).
This role operates under a split reporting model. The Lead Electrical Technician is the primary reporting line — owning mentoring, training, scheduling, technical guidance, performance management, and Level evaluation input. The Lead Bay Technician of each bay assigns the specific electrical work orders for that bay; the Electrical Technician goes to whichever bay the Lead Bay Technician's work order calls for. Above both Leads, the Inside Terminal Foreman provides the daily work queue and receives the truck arrival schedule, load status, urgency levels, and real-time queue updates from the Yard Schedule Specialist.
The Electrical Technician operates within the Level 1 – 5 sub-framework that governs technical progression for hands-on roles at CRC Transport LLC, mapping to Grades G1 (Junior) through G3 (Senior) in the company-wide framework. The technician's current Level is determined by demonstrated mastery of Core electrical tasks (see Section 8 — Level Standards Reference). Promotion between Levels follows the evaluation process defined in the Level Evaluation Form, with the Lead Electrical Technician providing the Lead input on technical performance and readiness. The technical scope of this role includes fault diagnostics, wiring and harness repair, AC system servicing, ECM and ABS system work, lighting, TPMS, battery systems, DOT electrical inspections, and auxiliary electrical installations.
KEY RESPONSIBILITIES
A. Work Order Receipt & Bay Preparation
B. Diagnostics & Fault Isolation
C. Electrical Repair Execution & Quality
D. Parts Requests & Materials Handling
E. Post-Repair Hand-Off & Documentation
F. Tool, Equipment & Diagnostic Asset Care
G. Communication & Escalation
H. Safety & Compliance
Perform all duties with integrity, honesty and professionalism, upholding CRC Transport's values and Code of Conduct in every internal and external interaction.
Comply with all company policies, SOPs, safety requirements, and applicable legal and regulatory obligations relevant to the role.
Meet attendance, punctuality and responsiveness standards; deliver commitments on time and communicate proactively when deadlines or issues are at risk.
Act ethically and avoid conflicts of interest; promptly report any breach, safety concern, misconduct or compliance risk through the appropriate channel.
Treat colleagues, customers and partners with respect; contribute to a safe, inclusive and professional working environment.