Android, Auditing, Call Centers, Coaching, Communication Skills, Compensation and Benefits, Corrective Action, Customer Relations, Customer Support/Service, Detail Oriented, Establish Priorities, Federal Government, High School Diploma, Homeland Security, Identify Issues, Insurance, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multiplatform/Cross-Platform, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Smartphones, Social Security Administration, Spreadsheets, Time Management, Transportation Regulations, Writing Skills
Log Auditor
Location: St. Cloud, MN, in-office, not remote.
Help Keep Drivers Moving and Compliance on Track!
Do you enjoy solving problems, helping people, and finding details that others might miss? Are you the person friends and coworkers turn to when technology isn't cooperating? If so, you may be a perfect fit for our Log Auditor team!
As a Log Auditor, you'll play a key role in supporting our drivers by ensuring compliance with Department of Transportation regulations (DOT) and Hours of Service (HOS) requirements. You'll review driver logs, coach drivers on compliance, troubleshoot tablet issues, and provide exceptional customer service. Every day brings a new challenge and an opportunity to make a real impact.
What You'll Be Doing
- Audit electronic and paper driver logs for DOT and Hours of Service compliance
- Identify HOS violations, false logs, and personal conveyance misuse
- Communicate with drivers through inbound and outbound calls regarding compliance issues
- Coach and train drivers on Hours-of-Service regulations and best practices
- Troubleshoot Android-based tablets and electronic logging device (ELD) issues
- Maintain compliance records, reports, spreadsheets, and electronic files
- Partner with drivers and internal teams to resolve issues quickly and professionally
- Assist with corrective action processes when compliance concerns arise
- Meet department goals, deadlines, and accuracy standards
What Makes You a Great Fit
Required Qualifications
- High School Diploma or equivalent
- Strong communication skills, both written and verbal
- Proficiency with Microsoft Word, Excel, and Outlook
- Experience using Android-based tablets or smartphones
- Strong organizational and multitasking skills
- Ability to prioritize work in a fast-paced environment
- Strong attention to detail and problem-solving abilities
Preferred Qualifications
- 2-4 years of experience in customer service, call center, or customer-facing roles
- Experience learning and utilizing multiple software platforms
- Good with using computers and technology
Compensation & Benefits:
- The anticipated hourly pay range for this position begins at $22.50 - $27.50 per hour Hourly pay rate offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing similar work. In addition to the hourly rate of pay, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.
- Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment.
- Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.
This organization participates in E-Verify.
We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm your authorization, you will be given written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action is taken against you, including termination of employment.
Employers may not use E-Verify to pre-screen job applicants or to discriminate based on citizenship status or national origin.
Right to Work
Esta organización participa en E-Verify.Proporcionaremos al gobierno federal la información de su Formulario I-9 para confirmar que está autorizado para trabajar en los Estados Unidos. Si E-Verify no puede confirmar su autorización, se le darán instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para resolver el problema antes de que se tome cualquier medida en su contra, incluida la terminación del empleo.
Los empleadores no pueden usar E-Verify para preseleccionar solicitantes de empleo ni para discriminar por motivo de estatus de ciudadanía u origen nacional.
Derecho al trabajo A
Anderson Trucking Service