Team Health Holdings Inc logo

Eligibility Representative

Team Health Holdings Inc
  • Knoxville, TN
    9 days ago

    Job Description

    08-Oct-2026, Eligibility Representative, Fort Worth, TX, Help patients get the coverage they need while building valuable healthcare revenue cycle experience. Join TeamHealth in a detail-focused role where your work helps ensure claims are resolved accurately and efficiently.

    What You'll Do

    As an Eligibility Specialist, you will review denied and rejected claims, identify the root cause of issues, and take action to correct and resubmit claims. You'll play an important role in supporting reimbursement processes while maintaining accurate account documentation and collaborating with your team to resolve challenges.

    Key Responsibilities

    • Review denial, rejection, and eligibility reports to identify claim issues
    • Analyze denied or rejected claims, determine the cause, and make necessary corrections for resubmission
    • Identify the appropriate financial class (FSC) and insurance payer based on eligibility responses
    • Maintain clear, accurate, and comprehensive account documentation
    • Escalate system issues, missing information, coding concerns, and other claim-related challenges to leadership as needed
    • Work with a variety of source documents to support claim resolution
    • Support additional departmental responsibilities as assigned

    What Makes You Successful

    • Strong attention to detail and accuracy
    • Ability to investigate issues and determine appropriate next steps
    • Excellent written documentation skills
    • Strong organizational and time management abilities
    • Ability to perform routine, high-volume work while maintaining quality standards
    • Collaborative mindset with a commitment to continuous improvement

    You Bring

    • High school diploma or equivalent required
    • 6+ months of patient registration and eligibility verification experience
    • Basic understanding of insurance eligibility and claim processing
    • Ability to work with multiple systems and source documents
    • Strong communication and problem-solving skills

    Why TeamHealth

    At TeamHealth, you'll join a culture built around collaboration, innovation, and purpose. TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together.

    TeamHealth has been recognized as one of the "165 Top Places to Work in Healthcare" for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America's Greatest Workplaces in Health Care for 2025.

    We continue to grow across the U.S. from our clinicians to corporate employees.

    Join Us!

    If you're detail-oriented, enjoy problem-solving, and are passionate about supporting patients through accurate claims and eligibility processes, we'd love to hear from you. Join TeamHealth and make an impact in a role that helps patients and healthcare providers succeed.

    What We Offer

    • Opportunities for career growth and professional development
    • An inclusive culture where everyone feels valued, respected, and empowered to belong
    • Comprehensive medical, dental, and vision coverage beginning the first of the month following 30 days of employment
    • 401(k) plan with discretionary company match for eligible employees
    • Generous paid time off to support work-life balance for eligible employees
    • Eight paid company holidays each year
    • Company-provided equipment for eligible remote positions
    • Remote, Full-Time, 865483, No, 5770, 2337, 1, 0.0, 0.0, Eligibility Representative

    Numbers & Facts

    LocationKnoxville, TN
    IndustryHealthcare Services
    Company Size5,000 to 9,999 employees
    Year Founded1979

    About Company

    TeamHealth was founded in 1979 with a vision of developing the best teams of healthcare professionals. With the relentless pursuit to advance patient care through strong leadership, innovation and teamwork, we're proud to say that 33 years later we have made great strides towards our goals.

    The impressive growth of TeamHealth should come as no surprise to hospitals and clinicians aware of our reputation for efficiency and commitment to excellence and collaboration.

    Originally founded to provide emergency department administrative and staffing services, TeamHealth is one of the nation's largest providers of hospital-based clinical outsourcing in multiple departments, including Anesthesia, Hospital Medicine, in addition to Emergency Medicine. Although we are a national organization, our operating philosophy is essentially the same as when we started. TeamHealth is committed to a patient-centric model of healthcare delivery with hospitals, physician groups and TeamHealth working collaboratively to deliver compassionate, effective, efficient and safe patient care.

    Skills

    • Analysis Skillsunmatched
    • Claims Processingunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Healthcareunmatched
    • Healthcare Providersunmatched
    • Hospitalunmatched
    • Hospital/Healthcare Constructionunmatched
    • Identify Issuesunmatched
    • Insuranceunmatched
    • Leadershipunmatched
    • Organizational Skillsunmatched
    • Patient Careunmatched
    • Problem Solving Skillsunmatched
    • Quality Managementunmatched
    • Quality Metricsunmatched
    • Reimbursementunmatched
    • Root Cause Analysisunmatched
    • Support Documentationunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Writing Skillsunmatched

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