Eligibility Screener (Northridge, CA)

Eligibility Screener- Bilingual preferred.

Compensation: $24- $25/hr + Quarterly Bonus Eligible

Work shift Monday-Friday 8:00am-5:00pm, rotating weekends.

If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.

• • Do you want to help those within need in your community?
  • Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills?
  • Work in a local hospital assisting patients with applications for third-party resources including state aide.

Principal Responsibilities:

• Meet work standards and establish processes to ensure timely certification for eligibility programs.
• Retrieve and provide requested records, including medical and insurance information, to relevant parties.
• Manage special requests and follow-ups with hospital staff.
• Maintain proactive communication with patients or representatives throughout the eligibility process.
• Screen patients for potential eligibility for third-party resources.
• Collaborate with physicians, case managers, and hospital staff to address questions and resolve issues.
• Educate patients on eligibility requirements, application, and verification processes.
• Foster professional relationships with patients and agencies to ensure compliance.
• Document patient information and activities according to company policies.
• Ensure account processing complies with program standards and regulations.
• Adhere to relevant policies and procedures.
• Perform additional duties as assigned by management.

Requirements:

• Willing and able to work inside of a hospital, including visiting hospital rooms to complete tasks, which requires individual to be fully vaccinated, including COVID-19 vaccine and booster, current Flu shot and drug screening.
• High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired
• Previous healthcare coverage/eligibility experience preferred
• Proficient personal computer skills including Microsoft Office
• Ability to maintain the highest level of confidentiality
• Bilingual (Spanish) a plus
• Excellent interpersonal, written, and oral communication skills
• Willing to work inside of a hospital including visiting hospital rooms to complete tasks
• Ability to work in a team fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule

Work Environment:

• Office environment within a local hospital
• Ability to lift and/or move 20 pounds with or without accommodation
• Heavy walking is required

WHY JOIN GETIXHEALTH?:

Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We’re more than revenue cycle experts—we’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and—above all—people.

BENEFITS & INCENTIVES:

• Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment.
• Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
• 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
• Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
• Flexible Benefits: Customize your benefits package to fit your personal and family needs.

GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

Note: This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs.