Embroidery Manager

Manages and oversees all Embroidery and Engraving operations, personnel, production schedules, equipment, inventory, and customer customization activities. Responsible for ensuring quality, productivity, timely order fulfillment, employee development, and continuous improvement while supporting customer satisfaction and business objectives. Operates as the department leader while maintaining hands-on involvement in embroidery and engraving production processes as needed.

Essential Duties and Responsibilities include the following:

• Manage daily operations of the Embroidery and Engraving departments
• Supervise, train, coach, and develop department personnel.
• Plan, assign, and direct daily work based on workload, priorities, employee skill level, and customer commitments.
• Balance priorities between customer orders, transfers, samples, group orders, and special projects.
• Monitor department backlog and determine whether work should be completed internally or outsourced to approved vendors.
• Evaluate digitized artwork and oversee sample approvals to ensure quality standards are met.
• Monitor department productivity and implement process improvements to increase efficiency and turnaround time.
• Submit logos for digitizing and keeps embroidery design files up to date (EMB, DST, and related formats).
• Create and maintain DIM codes, Full Circle records, and related product setup requirements.
• Work with Customer Care and other business partners to ensure accurate setup and execution of customized products.
• Provide costing and operational support for new programs, initiatives, and group orders.
• Maintain, coordinate, and schedule equipment cleaning, preventative maintenance, repairs, and servicing.
• Manage inventory levels for thread, backing, bobbins, hoops, engraving supplies, and other production materials.
• Order supplies from approved vendors and ensure adequate inventory to support production requirements.
• Collaborate with Distribution, Customer Care, Merchandising, and Operations teams to meet customer expectations.
• Ensure embroidery and engraving quality standards are consistently maintained.
• Inspect garments and finished products to identify and resolve quality issues.

Supervisory Responsibilities:

This position will oversee a team of 6 hourly staff.

Competency:

To perform the job successfully, an individual should demonstrate the ability to work with diverse cultural backgrounds, teams and contribute to building a positive team spirit. Person must work with integrity and ethics and must be willing to promote a harassment-free environment. Must be able to approaches others in a tactful and constructive manner. The individual must possess strong organizational skills and make founded decisions quickly based on research and discussion. Must have the ability to work under pressure, meet strict timelines and manage multiple tasks simultaneously. Individual must be able to work a full-time schedule, including overtime as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to work hours that exceed 8 hours per day and/or 40 hours per week, especially during peak activity periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus, visual acuity for analyzing samples and color. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms.

Keyword: Embroidery, Engraving
Required Experience:

Education/Experience:

• Embroidery experience required
• Experience with Barudan machines, is a plus

Language Ability:

• Must have business proficiency in English
• Spanish speaking, is a plus

Skills:

• Ability to manage and lead a team with grace and respect
• The person must possess the ability to speak effectively before employees of organization
• Must possess strong written and verbal communication skills to deal with various levels of management and employees within the organization and vendors
• Proficient in the use of MS office, Word, Excel, Outlook
• Proficiency in embroidery software.

Benefits:

Compensation:

$70,000 - $75,000

Plus:

• Medical, Dental, Vision insurance for you and your family
• Employee Wellness program
• Competitive PTO plus Holidays
• Two additional floating holidays
• 401k with 3% employer match
• Company sponsored Life Insurance
• Employee Discounts
• Employee Tuition Reimbursement
• Employee Assistant Program
• Employee Recognition Activities
• Medical FSA, Dependent Care FSA, Additional Life Insurance, Critical Illness, Accident, Hospital Indemnity, etc.

From: Barco Uniforms