Water Mitigation | Fire Mitigation | Mold | Emergency Response
As an Emergency Services Project Manager, you will manage mitigation projects from the initial inspection through completion. You will evaluate the loss, document the scope, communicate with customers and insurance professionals, direct field crews, and ensure projects are completed safely, quickly, professionally, and profitably.
This is a field-based leadership position for someone who enjoys solving problems, leading people, and taking ownership of results.
Role on the Team:
- Manage water mitigation, fire and smoke mitigation, mold remediation, board-up, tarping, and other emergency restoration projects.
- Respond to new losses and complete timely site inspections.
- Develop complete field scopes, photos, notes, moisture documentation, and other information needed for estimating and billing.
- Establish project plans, labor needs, equipment needs, and expected timelines.
- Direct technicians and set clear expectations for safety, quality, productivity, and customer service.
- Monitor job progress and make adjustments when needed.
- Communicate proactively with homeowners, commercial property owners, adjusters, property managers, and other involved parties.
- Maintain accurate and timely job documentation and status updates.
- Manage labor, equipment usage, and job costs to achieve company gross margin expectations.
- Monitor cycle time and keep projects moving toward completion.
- Follow Paul Davis procedures, IICRC standards, carrier requirements, and company policies.
- Participate in the Project Manager on-call rotation.
- Work closely with estimators, coordinators, technicians, accounting, and company leadership.
Successful Project Managers:
- Take ownership and follow through.
- Communicate clearly and professionally.
- Stay calm in changing or high-pressure situations.
- Manage multiple projects and priorities at the same time.
- Hold themselves and others accountable.
- Understand that customer service and financial performance are both important.
- Have a strong sense of urgency.
- Pay attention to details.
- Enjoy leading people and solving problems.
Qualifications
- Valid driver's license with an acceptable driving record.
- Ability to pass background screening and drug testing.
- Strong communication, organization, and customer service skills.
- Comfortable using mobile technology and project management software.
- Ability to work independently and make decisions in the field.
- Ability to work nights, weekends, overtime, and on-call when necessary.
- Ability to safely work in homes and commercial buildings affected by water, fire, smoke, mold, sewage, and other property damage.
- Ability to perform physical jobsite requirements including walking, climbing ladders, bending, kneeling, and lifting when necessary.
Preferred Qualifications
- Previous restoration, mitigation, construction, or property claims experience.
- Project management or field leadership experience.
- Experience leading technicians or crews.
- IICRC WRT certification.
- IICRC ASD certification.
- Fire or smoke restoration experience.
- Mold remediation experience.
- Experience working with insurance carriers, adjusters, or TPAs.
We provide training and opportunities to earn industry certifications.
Compensation and Benefits:
- Competitive compensation based on experience and certifications. $70,000-$85,000 annual pay.
- Performance-based bonus opportunity.
- Health, dental, and vision insurance.
- Paid time off.
- Paid training and certification opportunities.
- Leadership development and advancement opportunities.
- Company vehicle.
Career Growth:We believe in developing leaders from within. A successful Emergency Services Project Manager can grow into opportunities such as Senior Project Manager, Emergency Services Manager, Division Manager, or broader operational leadership roles.
If you enjoy taking ownership, leading people, solving problems, and helping customers through difficult situations, we would like to talk with you.
Paul Davis supports and hires Veterans and is an Equal Opportunity Employer.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results