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Employee Development Specialist

ProCollect Inc.
  • Dallas, TX
  • $40,000–$60,000 Per Year
  • Full-time
  • Quick Apply
3 days ago

Job Description

he Employee Development Specialist will create, develop, implement, and conduct training and development programs for employees..

***$3,000 Hiring Bonus*** 90 days

Job Responsibilities

Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and Collections Specialists.
Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
Creates and/or acquires training procedure manuals, guides, and course materials.
Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
Assesses training materials prepared by instructors.
Evaluates program effectiveness through assessments, surveys, and feedback.
Maintains knowledge of the latest trends in training and development.
Prepares and implements training budget; maintains records and reports of expenses.
Database management and record keeping
Maintaining employee files and HR filing system
Employee Newsletter
Assist in the day to day operations of the HR department
Goal oriented-Must meet daily, weekly, and monthly goals
Performs other related duties as required.
Required Skills/Abilities:

 

Numbers & Facts

LocationDallas, TX
Job TypeFull-time
Salary$40,000–$60,000 Per Year
Year Founded1995
HeadquartersDallas, TX, US
Additional CompensationCommission, Bonus
Websitehttps://procollect.com/

Qualifications

Must have 3 years management experience
Recruitment experience
Training experience
Proficient in word, excel, power point.
Great organizational skills.
Superb communication skills.
Call center of collection experience a plus.
Supplemental Pay:

Bonus pay
Signing bonus
Ability to commute/relocate:

Benefits:

Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Work Location: In person

 

Benefits

Paid Time-Off, Performance Bonus, Parental Paid Leave, Medical, Dental, Vision

About Company

As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state-of-the-art technology, and the highest commitment to customer service, ProCollect has been earning the trust of our clients since 1995.

Location: We are conveniently located in North Dallas at the intersection of Abrams and I-635 with DART access nearby.

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Skills

  • Training/Teaching
  • Team Lead/Manager

Skills

  • Staff Developmentunmatched
  • Training Programunmatched
  • Training/Teachingunmatched

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