Employee Errand Runner / Courier

About Circles Culture:
The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.

Position Overview:
Do you love working with people, staying on the move, and going above and beyond to make someone's day a little easier? Circles is looking for an outgoing, dependable, and service-driven Employee Errand Runner who takes pride in delivering exceptional service!

In this hands-on role, you'll be the go-to person for employees looking to simplify their busy lives. Your primary responsibility will be coordinating and completing local errands in the Greater Boston area, providing convenient, personalized assistance with everything from grocery shopping and retail purchases to package drop-offs, returns, and other everyday requests. You'll interact directly with employees through face-to-face conversations, email, and phone, ensuring every request is handled with care, efficiency, and attention to detail.

No two days are exactly alike! You'll spend your day out and about, visiting local businesses, navigating different requests, and finding ways to make life easier for the people you serve. This is a great opportunity for someone who enjoys working independently, building relationships, staying organized, and taking pride in providing a high level of customer service.

This is a full-time position, offering a schedule of Monday to Friday from 8:00am to 4:30pm.

Compensation for this role is $23 to $24 per hour

This position requires the use of a personal vehicle to travel throughout the assigned city and surrounding areas. Mileage and parking expenses incurred while performing work-related duties will be reimbursed.

Job Responsibilities:

• Local errand running services within the greater Boston area.
• Coordinating and scheduling services with local and national partners and vendors
• Consistently provide best in class customer service in a fast paced, structured environment.
• Prioritizing requests and monitoring daily deliverables.
• Project an approachable and professional image at all times.
• Respond to employee and guest requests in a professional, courteous and timely manner, without exception.
• Collaborate on new ideas and initiatives with team members and management.
• As time allows host tabling events onsite at client location to create awareness of the program
• As time allows support campus celebrations with set-up
• Other duties as assigned
• Ability to adhere to schedule
• Ability to flex weekly work schedule to meet business needs
• Desire for continuous learning and development
• Flexibility to adapt to changing tasks and priorities

Requirements

• Must be able to manage and prioritize multiple tasks daily and have excellent written and oral communication skills.
• Strong knowledge and familiarity with navigating the surrounding Boston area via car
• Comfortable handling with a high volume of errands requests
• 2+ years of customer service experience; prior front desk, concierge, or other hospitality experience preferred
• Valid driver’s License, reliable vehicle, and clean driving record
• Knowledge of MS office, Microsoft Word, Internet searching, and keyboarding
• Must obtain a Massachusetts Notary Public commission. The company will sponsor and pay for the full application and-commission process.
• Previous experience in customer service, hospitality, retail, or a similar field is preferred.

Benefits

• Medical, dental, vision Insurance starting the first day of the month after hire
• Long term and short-term disability insurance paid for by Circles
• 401k with match
• Life insurance and short/long term disability insurance paid for by Circles
• Up to 15 days of PTO your first year
• Paid holidays
• Access to discount programs
• 30 day paid sabbatical every five years
• HSA/FSA account eligibility
• Access to Employee Assistance Program