Employee Relations Manager

Key Responsibilities

• Conduct independent investigations of HR-related concerns of varying degrees of complexity to thoroughly fact-find, reach investigative conclusions, recommend resolutions and mitigate risk to the business within prescribed timeframes.

• Prepare clear and concise investigation reports with findings, conclusions, and recommended resolutions, consistent with company standards.

• Participate in meetings with applicable stakeholders to review investigation findings and debate recommended resolutions.

• Collaborate with applicable stakeholders to ensure implementation of agreed upon resolutions and necessary follow-up, including, but not limited to, drafting policies, disciplinary memos, and other written materials.
• Maintain confidentiality and integrity throughout the investigative process.
• Identify trends and provide insights to executive leadership improve workplace culture and reduce risk.

Qualifications:

• 8-10+ years employee relations experience with at least 3 years primarily focused on workplace investigations, preferably in the hospitality industry.
• Comprehensive knowledge of related federal, state employment laws/regulations including FLSA, Title VII, ADA, FMLA, and Worker's Compensation.  
• Excellent written, verbal communication, and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly executive levels.
• Excellent computer skills including MS Word, Excel, Outlook, and PowerPoint. 
• Ability to apply reason and logic to complex situations. 
• Creativity, innovation and the ability to solve problems and generate viable solutions. 
• Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Able to work well in a fast-paced, team-oriented, and intense environment.
• Able to travel and work nights and weekends, based on the needs of the business.
• Spanish proficiency preferred, but not required.

Education and Qualifications:

• Bachelors degree required.
• SHRM-CP or equivalent certification.

The position can be based in Baltimore, Maryland, Kansas City, Missouri, or Arlington, Texas.

Compensation: The compensation range for this position is $100,000 - $110,000 annually. Eligible employees are entitled to a comprehensive benefits package following the required eligibility period, which includes:

• Health, dental, and vision insurance
• Personal and vacation time 
• 401(k) plan with employer match