Employee Relations Manager

HIGHLIGHTSOn-SiteFull-TimeNA Human Resources LOCATIONEnglewood Cliffs NJStep into the innovative world of LG Electronics. As a global leader in technology LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise Lifes Good embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.Our diverse portfolio includes Home Appliance Solutions Media Entertainment Solutions Vehicle Solutions and Eco Solutions. Our management philosophy Jeong-do Management embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of Customer-Value Creation and People-Oriented Management these values shape our corporate culture fostering creativity diversity and integrity. At LG we believe in the power of collective wisdom through an inclusive work environment.Join us and become a part of a company that is shaping the future of technology.At LG we strive to make Life Good for Everyone.Employee Relations ManagerWe are seeking an experienced Employee Relations Manager with HR Business Partner expertise to lead employee relations for key business units across the United States. In this role you will foster a positive organizational culture and strengthen people management capabilities through training coaching and workforce analytics.You will lead workplace investigations-including complex high-risk cases-in partnership with Legal Compliance and business leadership. You will also own compliance and risk management responsibilities across all HR practices and policies including PTO severance leaves and anti-discrimination for an extended HR shared services environment spanning multiple manufacturing and office locations.The ideal candidate is a trusted advisor with sound judgment exceptional communication skills and a passion for building an ethical inclusive workplace. This role operates at a manager level in scope and requires the ability to achieve measurable improvements in engagement performance and risk mitigation within a multicultural multilingual environment.Performance GoalsAnalyze employee relations trends and recommend proactive solutions to strengthen culture and reduce risk reduce repeat complaints and grievances year-over-year through targeted interventions.Close employee relations cases within agreed SLAs while maintaining legally defensible documentation.Develop and facilitate manager coaching and training programs that improve manager effectiveness scores and increase participation through engaging content.Lead investigations and corrective actions that reduce legal exposure and mitigate litigation risk in high-stakes cases.Identify systemic issues and launch prevention initiatives that measurably improve engagement and retention in assigned business units.Educate and coach leaders assigned from headquarters on U.S. employment law regulatory expectations and workplace practices.Key ResponsibilitiesEmployee Relations & InvestigationsServe as the lead HR partner for employee relations intake triage investigation resolution and documentation.Resolve complex employee relations issues in alignment with company values and legal compliance requirements.Conduct impartial workplace investigations and produce clear defensible reports with actionable recommendations.Partner with Legal Internal Audit Compliance and Compensation on high-risk and sensitive matters.Manager Development & CoachingCoach leaders on performance management progressive discipline restructuring and terminations to ensure consistency compliance and cultural competency.Design and deliver high-impact manager training on topics such as performance coaching difficult conversations and anti-harassment.Serve as a key stakeholder in initiatives to strengthen people manager capabilities across the organization.Provide assimilation support and ongoing coaching for internationally assigned leaders to help them effectively manage employees in the U.S. context.Compliance Policy & AnalyticsDesign communicate and deliver training on policy enhancements for employees and managers at all levels.Maintain company policy documentation-online and in handbooks-ensuring it is accurate accessible and user-friendly.Conduct HR process audits across key compliance and regulatory areas to measure effectiveness.Track employee relations metrics produce trend analyses and implement targeted prevention programs.Develop and monitor key analytics KPIs and audit indicators in partnership with HR Centers of Excellence for core programs compensation decisions promotions learning and development performance distributions.Manage Affirmative Action Plan AAP compliance and related matters.Culture & EngagementPlay a visible role in HR department and company-wide cultural and employee engagement initiatives including Global Culture Council and Employee Resource Groups.Contribute to continuous improvement of employee relations processes tools and reporting.Provide backup support to HRBPs on specific matters or during peak periods as needed.QualificationsRequired10 years of HR experience including 5 years in employee relations handling complex investigations sensitive situations or labor relationsProven track record of reducing employee relations incidents and improving manager performance through coaching and process improvementsStrong investigative analytical and written reporting skillsDeep knowledge of employment law policy interpretation and risk mitigation obtained through HRBP experienceExceptional communication skills across all formats with strong interpersonal professionalism and problem-solving abilitiesHigh emotional intelligence and credibility with senior leadersDemonstrated ability to handle confidential and sensitive matters with discretionAbility to work on-site five days per week in Englewood Cliffs NJ if in the commutable area or one of the main LGE facilities in the USWillingness to travel as needed for training delivery investigations forums or conferencesPreferredHRBP experience in a global or matrixed organizationExperience communicating employment matters across diverse cultural perspectives and organizational levels`Recruiting Range115000-160000 USDBenefits Offered Full-Time EmployeesNo-cost employee premiums for you and your eligible dependents for competitive medical dental vision and prescription benefits.Auto enrollment with immediate vesting of competitive company matching contributions in a 401k Retirement Savings Plan with several investmentoptions.Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives varies by role.Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.Family orientated benefits such as paid parental leave and support for families raising children with learning social behavioral challenges or developmental disabilities.Group Rate Life and Disability Insurance.Benefits Offered TemporaryContractors Eligible for the relevant benefit programs offered through our partner agencies.Privacy Notice to California ApplicantsApplicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at 973-477-7090 orsupportlg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.All qualified applicants will be considered for employment without regard to race color religion sex including pregnancy sexual orientation or gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by applicable federal state or local law.In addition to the above LG believes that pay transparency is a key part of diversity equity and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset experience licensure certifications internal equity and other business needs. While we consider geographic pay differentials in final offers because we operate in many geographies where applicable the salary range listed may not reflect all geographic differentials applied.