Employment Services Counselor I/II

Employment Services Counselor I/II

Salary

See Position Description

Location

Temecula

Job Type

Regular

Job Number

26-79891-03

Department

Behavioral Health

Division

Community Service Center

Opening Date

10/15/2026

Closing Date

10/20/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The Riverside University Health System - Behavioral Health is currently recruiting for an Employment Services Counselors I/II position in the Community Service Center.

The Employment Services Counselor I/II is responsible for engaging directly with job-seeking participants and community employers to facilitate successful employment opportunities. This includes soliciting and developing job leads through cold calls, job fairs, employer outreach, and community partnerships, while explaining program benefits and requirements. The Employment Services Counselor I/II conducts interviews to assess participants' interests, skills, education, and employment barriers, and provides individualized counseling, job-readiness coaching, and guidance on training or alternate employment pathways.

Additionally, the Employment Services Counselor develops tailored employment plans, arranges supportive services, monitors participant progress, and conducts follow-ups after job placement to help ensure long-term success. Because the role requires meeting participants face-to-face to address barriers, build rapport, and connect individuals with community-based employment resources, on-site work is essential.

Experience with ELMR is preferred, particularly in accurately documenting services provided and maintaining up-to-date participant records.

The level at which this position is filled is based on the candidates qualifications and at the departments discretion.

Annual Salary Range

Employment Services Counselor I: $57,270 - $76,091

Employment Services Counselor II: $65,756 - $83,250

In-Office 9/80 Schedule: Monday - Thursday 7:30 am to 5:00 pm & every other Friday 7:30 am to 4:00 pm

Meet the Team!

Riverside University Health System - Behavioral Health is a leading provider of mental health and substance use services in Riverside County. With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually.

We are committed to delivering culturally competent, evidence-based care across all ages. Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian's Office, address the diverse needs of our community.

At RUHS Behavioral Health, you'll join a compassionate, innovative team where your skills make a real difference. We offer opportunities for growth, collaboration, and meaningful impact.

If you're passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you!

For more information, please visit www.ruhealth.org/behavioral-health

EXAMPLES OF ESSENTIAL DUTIES

• Solicit and develop sources of employment for participants; explain program benefits and requirements to potential employers and community organizations.
• Initiate cold calls to potential employers; attend job fairs and other functions to solicit jobs; promote participation in various employment programs.
• Interview, screen and counsel participants regarding employment barriers; advise participants regarding alternate training and employment opportunities.
• Evaluate participants interests, education, and experience to determine possible program placements; develop plans to further participants entry into the labor market.
• Arrange supportive services and refer participants to appropriate training and employment services; monitor and evaluate participants progress and attendance.
• Counsel participants in interviewing skills, techniques, and etiquette for employment interviews; follow up on participants after placement in jobs to assist with work related problems.
• Administer and determine suitability for Lump Sum Diversions.
• Facilitate Self Sufficiency Through Employment (SSTE) Workshops.
• Conduct home calls to promote participation in employment programs; assist in overcoming barriers and provide job leads.

MINIMUM QUALIFICATIONS

Employment Services Counselor I

Hourly Salary Range: $27.53 - $36.58

OPTION I

Experience: One year of experience comparable to an Employment Services Technician with Riverside County.

OPTION II

Experience: Two years of experience comparable to an Eligibility Technician III with Riverside County.

OPTION III

Education: Completion of 30 semester or 45 quarter units of course work from an accredited college or university in social/behavioral sciences, education, public/business administration, or a closely related field. One year of interviewing experience, which included the placement and/or monitoring of clients in employment and/or training programs, may be substituted for 15 semester or 24 quarter units of the required education.

OPTION IV

Experience: Two years of professional level experience in the personnel field, which included exposure to a wide variety of occupational areas, utilizing job placement and skills assessment.

• ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Employment Services Counselor II

Hourly Salary Range: $31.61 - $40.02

OPTION I

Experience: One year of as an Employment Services Counselor I with Riverside County.

OPTION II

Experience: Two years of professional experience in vocational, educational, or motivational counseling, employment development, training, and/or employment agreement negotiation and monitoring, or vocational testing and assessment. Experience must have included one year in a California county welfare to work program.

OPTION III

Experience: One year of experience comparable to an Eligibility supervisor with Riverside County.

ALL OPTIONS

Knowledge of: Principles and techniques of counseling, vocational guidance, and occupational placement; social and psychological problems of unemployment or vocational adjustment faced by disadvantaged persons; wide variety of occupational job duties and requirements; public social service agencies and their services; general labor market trends and economic conditions.

Ability to: Promote concepts of hiring welfare recipients to employers and the community in order to obtain employment for SSTE Workshop participants; assess and evaluate the employability of participants in job programs; counsel and motivate participants; mediate and resolve conflicts between job program participants and employers; establish and maintain effective working relationships with disadvantaged participants, employers, community service agencies, members of the public, and staff; communicate effectively in written and oral form; maintain case records. Proficient computer skills preferred.

Other Requirements

Assessment: Minimally qualified candidates will be required to pass a computerized assessment in order to be considered for this position.

License/Certificate: Possession of a valid California Driver's License will be required.

Physical Requirement:

• Ability to sit or stand for extended periods during counseling sessions.
• Ability to travel with clients to interviews or appointments.
• Ability to lift and carry light materials such as files or laptops (up to 20 lbs).

Bilingual Testing

The Human Resources Department may coordinate a Bilingual (Spanish) Non-Proctored Assessment.

SUPPLEMENTAL INFORMATION

County of Riverside Human Resources Contact:

For more information regarding this position, please contact the recruiter, Jammie Smith, at jasmith@rivco.org or (951) 955-6965. Please allow one-to-two business days for a response to general inquiries.

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

BENEFIT PROGRAM: SEI

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period.

Additionally, employees receive employer-paid Long-Term Disability Benefits, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these benefits become active. Employees may coordinate these benefits with other available leave balances to receive up to 100% of their regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

How many years of experience do you possess that are comparable to the duties of an Employment Services Technician with Riverside County? (Please note that your answers will be verified against the information provided in your application)

• None
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more

02

How many years of experience do you possess that are comparable to the duties of an Eligibility Technician III with Riverside County? (Please note that your answers will be verified against the information provided in your application)

• None
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more

03

Have you completed at least 30 semester units or 45 quarter units of coursework from an accredited college or university in social or behavioral sciences, education, public or business administration, or a closely related field? (Please note that your answers will be verified against the information provided in your application)

• Yes
• No

04

Do you have at least one year of interviewing experience that included placing and/or monitoring clients in employment and/or training programs? (Please note that your answers will be verified against the information provided in your application)

• Yes
• No

05

Have you completed at least 15 semester units or 25 quarter units of coursework from an accredited college or university in social or behavioral sciences, education, public or business administration, or a closely related field? (Please note that your answers will be verified against the information provided in your application)

• Yes
• No

06

How many years of professional-level experience do you possess in the personnel field, including exposure to a wide range of occupational areas and work involving job placement and skills assessment? (Please note that your answers will be verified against the information provided in your application)

• None
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more

07

How many years of professional experience do you have in vocational, educational, or motivational counseling, employment development, training, and/or employment agreement negotiation and monitoring, or vocational testing and assessment? (Please note that your answers will be verified against the information provided in your application)

• None
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more

08

How many years of experience do you have in conducting mock interviews and helping participants with resume writing? (Please note that your answers will be verified against the information provided in your application)

• None
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more

09

How many years of experience do you have collaborating with community partners to strengthen relationships? (Please note that your answers will be verified against the information provided in your application)

• None
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more

10

How many years of experience do you have using ELMR - used to accurately record and track participant services, activities, and case management documentation? (Please note that your answers will be verified against the information provided in your application)

• None
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more

11

I acknowledge that I will accompany participants to job sites and interviews.

• Yes
• No

12

I acknowledge that I will need to complete a computerized, unproctored Employment Services Counselor assessment to move forward in the recruitment screening process.

• Yes
• No

13

What is your proficiency level in Spanish?

• I am not bilingual in Spanish
• I speak Spanish, but cannot read or write
• I can speak, read, and write in Spanish

14

You may be required to pass a proctored/un-proctored Spanish assessment before interviewing. (Non-bilingual candidates select n/a below.)

• Yes
• No
• N/A

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com