EMT - Office Administrative Support Staff

Desacare Medical Services

  • Maywood, NJ
  • 1 day ago
  • Full-time
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Skills

  • Administrative Skillsunmatched
  • Ambulance Servicesunmatched
  • Analysis Skillsunmatched
  • Basic Life Support (BLS)unmatched
  • Billingunmatched
  • CPR Certificationunmatched
  • Communication Skillsunmatched
  • Data Entryunmatched
  • Data Qualityunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Dialysisunmatched
  • Documentationunmatched
  • EMT-Paramedicsunmatched
  • Emergency Careunmatched
  • GPS (Global Positioning System)unmatched
  • Geographic Information Systems (GIS)unmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • Hospitalunmatched
  • Inventory Managementunmatched
  • Medical Equipmentunmatched
  • Medical Productsunmatched
  • Medical Recordsunmatched
  • Medical Terminologyunmatched
  • Medical Treatmentunmatched
  • Navigation Systemsunmatched
  • Nursing Homeunmatched
  • Patient Careunmatched
  • Quality Assuranceunmatched
  • Realtime Communicationsunmatched
  • Record Keepingunmatched
  • Telephone Skillsunmatched
  • Telephone Triageunmatched
  • Time Managementunmatched
  • Typingunmatched
  • Vision Planunmatched

Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

We are seeking a reliable, detail-oriented EMT who is comfortable splitting time between patient care and essential office operations. This is a hybrid role ideal for an experienced EMT who enjoys both hands-on Ambulance transport and behind-the-scenes work that keeps our service running smoothly. You will serve as a key member of our small, tight-knit team handling dispatching, billing, scheduling, and general administrative support. The ideal candidate will possess strong communication skills, attention to detail, and a proactive approach to handling various administrative tasks related to medical transportation.


Key Responsibilities


Dispatching and Communications


  • Manage incoming calls using multi-line phone systems, providing professional and courteous phone triage for emergency and non-emergency requests
  • Utilize GPS and GIS (Geographic Information Systems) tools to assist with dispatching and navigation, ensuring timely response times
  • Maintain accurate data entry and transcription of patient information, incident reports, and other documentation using typing and medical terminology expertise
  • Coordinate ambulance and crew deployment using dispatch software
  • Maintain real-time communication with field crews, hospitals, nursing homes, dialysis facilities, and other healthcare related agencies
Patient Care (as needed)


  • Provide emergency medical care at the EMT level during peak times, special events, or staffing shortages
  • Complete accurate PCRs (Patient Care Reports)
Administrative Support


  • Maintain crew schedules, certifications, and compliance records
  • Manage inventory of medical supplies and equipment
  • Answer phones, assist walk-in patients, and handle general office tasks
  • Support quality assurance and data entry projects
Skills Required


  • Current EMT-Basic (or higher) certification in New Jersey
  • BLS CPR certification
  • Minimum of 1 year of EMT field experience with a solid understanding of medical procedures and terminology
  • Familiarity with GIS technology, GPS navigation systems, and multi-line phone systems for efficient dispatching
  • Strong communication skills, including phone etiquette, active listening, and clear articulation of information
  • Excellent analysis skills for assessing situations quickly and making informed decisions under pressure
  • Proficiency in data entry, transcription, and maintaining accurate records in a fast-paced environment
  • Ability to manage conflict effectively while demonstrating professionalism and empathy in all interactions
Email resume for consideration, or apply directly at


https://desacare.com/employment

Numbers & Facts

LocationMaywood, NJ
Job TypeFull-time

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