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End User Support Analyst - II
- Location: Ashburn, Virginia 20147
- Work model: On-site
- Posted June 3, 2026
- Job ID: JPC - 204693
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Job Description
End User Support Analyst - II (Senior Sales Data Governance Analyst)
Location: Ashburn, VA; MD; Dallas, NJ; Remote for exceptional candidates
Working Model: Home-Based | Type: Full Time | Max Bill Rate: $44.00/hr
[About the Role]
Join a high-impact team at Verizon as a Senior Sales Data Governance Analyst. In this strategic role, you will be the pivotal connection between Sales and IT, leading the transformation of our CRM landscape. You'll project-manage the migration of sales data and workflows from Salesforce (SFDC) to Microsoft Dynamics, ensuring seamless data integrity and empowering sales teams to operate with confidence. This is a unique, career-defining opportunity to drive business-critical change in a supportive, flexible, home-based environment.
[Responsibilities]
- Lead and manage the end-to-end CRM migration from Salesforce to Microsoft Dynamics, guaranteeing data accuracy, seamless mapping, and minimal disruption to sales operations.
- Advocate for sales teams by partnering with executive leaders to implement process improvements and drive user adoption of new systems and policies.
- Review, research, and establish new Sales Account and NASP requests, maintaining data completeness and legal validity using internal and external tools.
- Conduct thorough Customer Legal Entity (CLE) reviews and rigorous duplicate cleanups to ensure data uniqueness and compliance.
- Prevent territory conflicts by cross-referencing accounts, verifying no overlaps with other sales teams or related business entities.
- Utilize third-party datasets (Dun & Bradstreet, ZoomInfo, etc.) to validate prospect legitimacy, status, and accurate firmographics.
- Collaborate with IT to review business requirements, test new GCH application features, and ensure all updates meet business needs through User Acceptance Testing (UAT).
[Required Skills and Experience]
- 5+ years in Data Governance, Sales Support/Operations, Master Data Management, or similar CRM-focused roles.
- Direct experience supporting Verizon sales organizations.
- Strong technical proficiency in Salesforce (SFDC) and Microsoft Dynamics, with proven track record in CRM migrations.
- Executive-level communication skills and ability to influence and drive change among sales leadership.
- In-depth understanding of business legal structures, corporate hierarchies, and account management.
- Advanced skills using third-party data tools (Dun & Bradstreet, ZoomInfo).
- Demonstrated excellence in system testing and UAT for CRM applications.
- Exceptional attention to detail in all data entry, mapping, and validation tasks.
[Preferred Skills]
- CRM certifications: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate or Salesforce Administrator (ADM 201).
- Advanced Excel skills (VLOOKUPs, Pivot Tables) or basic SQL for bulk data analysis and migration.
- Background in Agile or formal project management methodologies.
- Bachelor's degree in Business Administration, Information Systems, Data Analytics, or related field.
[Benefits]
- 100% remote, home-based working model.
- Opportunity to lead a major enterprise CRM transformation.
- Exposure to executive leadership and cross-functional collaboration.
- Career growth in a dynamic Fortune 500 environment.
- Work-life balance and flexibility.
[How to Apply]
Ready to be the driving force behind transformative sales data governance at Verizon? Click "Apply Now" to submit your resume and join our visionary sales support team.
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Job details
Job ID JPC - 204693
Location Ashburn, Virginia, United States
Work Model On-site
Job Type Full Time
Department Technical
Category Technology
Posted June 3, 2026
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