End-User Systems Engineer

McKee Foods Corporation
  • collegedale, TN
  • $64,000–$105,900 Per Year
14 days ago

Job Description

Join America's favorite family bakery since 1934-home of Little Debbie, Drake's Cakes, and Sunbelt Bakery Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You'll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you'll discover a better way to live and work.

Pay

Salaried grade 5, 8, or 10

$64,000 - $105,900 / year, depending on experience and qualifications.

Actual salaries may vary and in some cases may be higher with extensive experience and strong performance. This position is part of a career ladder that includes multiple grades, indicating potential for advancement.

Exempt

Schedule

1st Shift (Monday - Friday, 8:00 a.m. - 5:00 p.m.)

Hybrid-remote with minimum three days on-site per week

Location

10260 McKee Road, Collegedale TN 37315

Job Summary

McKee Foods is seeking an End-User Systems Engineer to join our newly formed Digital Workplace Services team. In this role, you will act as a subject matter expert for our End-User Computing (EUC) environment, overseeing the core infrastructure that powers how our employees work.

Working alongside IT Helpdesk and other End-User Engineers, you will ensure a seamless, modern, and highly available digital workspace. You will collaborate with a core team to manage and modernize our Workspace ONE, IGEL, Active Directory, and Google Workspace platforms. This is a dynamic role that blends daily operational excellence with big-picture architecture and continuous improvement.

  • Workspace Engineering: Collaborate on the administration, architecture, and maintenance of Workspace ONE (WS1) and IGEL OS infrastructure, ensuring reliable and scalable delivery of virtual desktops and applications.
  • Endpoint & Image Management: Build, maintain, and continuously optimize standard endpoint images for both physical and virtual devices. Manage device provisioning, patching, and the overall lifecycle of enterprise hardware and thin clients.
  • Project & Initiative Delivery: Participate in platform upgrades, migrations, and continuous improvement initiatives using a hybrid Agile-Waterfall methodology, balancing structured enterprise planning with iterative execution.
  • Cross-Team Collaboration & Escalation: Act as an escalation point for the IT Helpdesk for applicable incident tickets. Partner closely with Infrastructure and Security teams to deliver a unified, frictionless digital experience for all employees.
  • Application Delivery & Automation: Package, deploy, and maintain applications across WS1 and virtualized platforms. Leverage scripting (PowerShell) to automate routine manual tasks, deployments, and remediation workflows.
  • Performance & Troubleshooting: Proactively monitor system health, login times, and resource utilization. Resolve complex performance, access, and stability issues impacting the end-user environment.
  • Security & Compliance: Apply strict endpoint security standards-including OS patching, device hardening, and access controls-in alignment with Security team policies.
  • Identity & Access Integration: Support authentication and secure access for workspace platforms by co-managing Active Directory, Group Policy (GPO), and Okta integrations.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience)
  • 2+ years of experience in IT operations, systems engineering, or enterprise end-user computing environments
  • Hands-on experience administering unified endpoint management (UEM) or enterprise collaboration suites (e.g., Google Workspace)
  • Working knowledge of Active Directory and Group Policy (GPO)
  • Experience deploying and supporting enterprise applications at scale
  • Strong analytical and troubleshooting skills across endpoints, virtual environments, and network/access issues

Preferred Qualifications

  • Direct experience administering Workspace ONE (WS1), IGEL OS, Google Workspace, and WebEx.
  • Experience building and maintaining Windows endpoint images, including complex patching and system configuration
  • Familiarity with Okta or similar modern identity/SSO providers
  • Scripting and automation experience (PowerShell or similar)
  • Understanding of modern zero-trust endpoint security practices
  • Experience working in large-scale manufacturing or hybrid enterprise IT environments
  • Experience using ITSM ticketing systems (e.g., Freshservice, ServiceNow) for managing incidents and service requests.
  • Experience collaborating within a team utilizing project tracking tools like Jira.
  • Proven experience leveraging AI tools as a force multiplier for delivering quality research, building standard processes, and automating workflows.

Benefits

  • Competitive weekly pay
  • Profit-sharing cash bonus program
  • 401(k) with matching contributions
  • 25 days Paid Time Off (for vacation, holidays, sick time, personal time, etc.)
  • Medical insurance, including health, dental, vision and prescription drug plan
  • Supplemental plans, including life insurance
  • Fully-paid parental leave
  • Health Center and Pharmacy
  • Mental wellness counseling (on-site in TN, virtual elsewhere)
  • Employee Assistance Program (EAP)
  • Exercise and recreation facility
  • Wellness programs with incentives
  • Tuition reimbursement
  • Credit Union
  • Short-term and long-term disability benefits (company-paid)

We are an Equal Opportunity Employer

Numbers & Facts

Locationcollegedale, TN
Salary$64,000–$105,900 Per Year

Skills

  • Access Controlunmatched
  • Agile Programming Methodologiesunmatched
  • Artificial Intelligence (AI)unmatched
  • Atlassian JIRAunmatched
  • Authenticationunmatched
  • Automationunmatched
  • Bakeryunmatched
  • Computer Scienceunmatched
  • Computer Systemsunmatched
  • Continuous Improvementunmatched
  • Credit Unionunmatched
  • Desktop Virtualizationunmatched
  • Employee Assistance Planunmatched
  • Endpoint Securityunmatched
  • Enterprise Applicationsunmatched
  • Google Directoryunmatched
  • Hardware Virtualizationunmatched
  • Help Deskunmatched
  • High Availabilityunmatched
  • IT Service Management (ITSM)unmatched
  • Identify Issuesunmatched
  • Image Managementunmatched
  • Incentive Programsunmatched
  • Information Technology & Information Systemsunmatched
  • Maintenance Servicesunmatched
  • Manufacturingunmatched
  • Microsoft Active Directoryunmatched
  • Microsoft Windows NT Group Policyunmatched
  • Microsoft Windows Operating Systemunmatched
  • Operating Systemsunmatched
  • Pharmacyunmatched
  • Project Trackingunmatched
  • Recreationunmatched
  • Resource Utilizationunmatched
  • Scripting (Scripting Languages)unmatched
  • ServiceNowunmatched
  • Single Sign-On (SSO)unmatched
  • Software Administrationunmatched
  • Software Patchesunmatched
  • Systems Administration/Managementunmatched
  • Systems Engineeringunmatched
  • Thin Clientsunmatched
  • Tuition Reimbursementunmatched
  • Waterfall Model of Software Developmentunmatched
  • WebExunmatched
  • Windows PowerShellunmatched

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