Job Description
Locations: Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
- 3-5 years of experience in endpoint support, desktop engineering, or IT/security operations.
- Strong experience with DHCP, DNS, network access control, IP routing, and core networking concepts, including packet capture and analysis.
- Strong knowledge of Active Directory, Windows authentication, and permissions.
- Technical experience troubleshooting HTTP inspection services (e.g., Zscaler), TLS, and PKI issues.
- Technical experience using HAR files to diagnose HTTP connection issues from the client side.
- Technical experience with Authenticode signatures and endpoint application control solutions like CyberArk Endpoint Privilege Manager.
- Familiarity with endpoint policy mechanisms: GPO, Intune, other.
- Proficiency using query tools and log analysis on raw text files and centralized platforms.
- Understanding of common endpoint and security alerts and the use of online research sources.
- Troubleshoot Certification error, Knowledge on CyberArk, CrowdStrike, Microsoft Defender.
Skills
Analysis Skillsunmatched
Authenticationunmatched
Computer Securityunmatched
DHCP (Dynamic Host Configuration Protocol)unmatched
DNS (Domain Name System)unmatched
Desktop PCunmatched
Endpoint Securityunmatched
HTTP (HyperText Transport Protocol)unmatched
IP (Internet Protocol) Routingunmatched
Identify Issuesunmatched
Internet Researchunmatched
Microsoft Active Directoryunmatched
Microsoft Product Familyunmatched
Network Access Control (NAC)unmatched
Network Routingunmatched
Public Key Infrastructure (PKI)unmatched
SSL-TLS (Secure Socket Layer - Transport Layer Security)unmatched
Security Analysisunmatched
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