Job Title: Endpoint Engineer
Location: Richmond, VA
Duration: 12 Months
**Days on site: 3 days per week - Tuesday, Wednesday, & Thursday**
**Parking is not provided for contractors**
Job Description:
The client is seeking an Endpoint Engineer to support enterprise software and patch deployment activities. This role is responsible for reviewing endpoint vulnerability metrics and executing remediation through targeted software and patch deployments. The engineer will troubleshoot deployment failures, patching issues, and configuration problems, providing detailed root cause analysis and corrective actions. Additionally, the position contributes to maintaining a secure, compliant, and reliable endpoint environment across the organization. Responsibilities Include:
Engineer, modify, package, and deploy commercial off the shelf (COTS) software across enterprise endpoint environments.
Develop and maintain deployment packages using tools such as Microsoft Intune, Endpoint Configuration Manager (MECM/SCCM) or similar endpoint management platforms.
Perform compatibility testing and configuration adjustments to ensure reliable software installation and operation across diverse device profiles.
Automate software deployment workflows to improve efficiency, consistency, and scalability.
Collaborate with application owners and security teams to evaluate software update requirements, dependencies, and risks.
Support enterprise patch management processes, including testing, scheduling, deploying, and validating OS and third party updates.
Monitor vulnerability reports from tools such as Rapid7, Qualys, Tenable, Defender for Endpoint, etc., and assist in prioritizing and remediating endpoint-related risks.
Troubleshoot deployment failures, patching issues, and endpoint configuration problems, providing root-cause analysis and corrective actions.
Maintain documentation for packaging standards, deployment procedures, endpoint baselines, and change management activities.
Implement and enforce endpoint hardening policies, compliance settings, and configuration baselines.
Partner with infrastructure, security, and service desk teams to ensure high endpoint reliability, security posture, and user satisfaction.
Continuously evaluate new technologies, updates, and automation opportunities to optimize endpoint management operations.
Skills:
Experience and proficiency with Windows 11 operating systems and monthly/annual updates
Experience and proficiency with Microsoft Office 365 applications and monthly updates
Experience and proficiency using an Endpoint Management System
Experience and proficiency using a Workstation Imaging Solution
Experience and proficiency using a Service Management Ticketing System
Proven analytical and problemsolving abilities
Excellent verbal and written communication skills
Ability to work independently with minimal direction and as a team
Ability to work effectively with end users, technical staff, and senior staff – providing exception customer service
Experience with Microsoft InTune and Autopilot (nice to have)
Experience with Microsoft GraphAPI (nice to have)
Experience with PatchMyPC (nice to have)
Experience with ServiceNow (nice to have)
Experience with PowerShell (nice to have)
Numbers & Facts
Location
Richmond, VA
Skills
Analysis Skillsunmatched
Applications Securityunmatched
Automationunmatched
Change Managementunmatched
Commercial Off-the-Shelf (COTS)unmatched
Communication Skillsunmatched
Computer Workstationsunmatched
Configuration Managementunmatched
Corrective Actionunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Documentation Standardsunmatched
Endpoint Securityunmatched
Enterprise Applicationsunmatched
Enterprise Endpointunmatched
Establish Prioritiesunmatched
High Reliabilityunmatched
Metricsunmatched
Microsoft Officeunmatched
Microsoft Product Familyunmatched
Microsoft Windows Operating Systemunmatched
Operating Systemsunmatched
Presentation/Verbal Skillsunmatched
Requirements Managementunmatched
Root Cause Analysisunmatched
Security Softwareunmatched
ServiceNowunmatched
Software Administrationunmatched
Software Engineeringunmatched
Software Evaluationunmatched
Software Installationunmatched
Software Patchesunmatched
System Center Configuration Manager (SCCM)unmatched
Test Plan/Scheduleunmatched
Testingunmatched
Writing Skillsunmatched
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