Energy Services Technician

Siemens AG

Austin, TX

$46,037–$78,921 Per Year

5 days ago

Job Description

Energy Services Technician

Job ID

528074

Posted since

05-Nov-2026

Organization

Smart Infrastructure

Field of work

Internal Services

Company

Siemens Industry, Inc.

Experience level

Mid-level Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

Austin - Texas - United States of America

Position Location: This role supports our Austin, TX branch location, which serves customers throughout the greater Austin, TX area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.

Transform the everyday with us!

Siemens is looking for a motivated, support-oriented, and amicable Energy Services Technician. This role provides remote diagnostics, and troubleshooting assistance over the phone for our field technicians and/or customer dispatched technicians working out of our Austin, TX office. Additionally, provides remote technical support for end-users at locations with installed Energy Management Systems. Typical work hours are between 7AM and 7PM however candidate must be able to work second shift and weekends when required. Additionally, there is an on-call rotation split between all team members. This individual will report to the Customer Service Manager and will have no direct reports.

As a Energy Services Technician, you will:

This position is responsible for technical analysis and troubleshooting of our EMS (energy management system), validation and configuration of new installations, supporting our clients' third party vendors, and ensuring persistent connectivity to remote servers.

You will make an impact with these qualifications:

Basic Qualifications:

High School Diploma and 3 years of technical customer service
Proper phone etiquette, ability to speak and write clearly and accurately, demonstrated proficiency in typing and grammar
Knowledge of relevant software computer applications and equipment
Knowledge of customer service principles and practices, effective listening skills, multi-tasking capabilities
Proficiency with MS Office Suite
Exemplary Attendance and Punctuality
Maintain effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures
Make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships
Deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict
Establish proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits
Actively appreciate and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Preferred Qualifications:

Experience with Linux or other command line interfaces
Bachelors degree or 2+ years technical support experience
Electrical/HVAC Energy Management Systems experience

#LI-TAG #VeteranCareers #TransitioningServiceMember #MilitarySpouse

Ready to create your own journey? Join us today!

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

You'll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $46,037 - $78,921 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency

Siemens follows Pay Transparency laws.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.