LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."
Manages Engineering department operations and the maintenance and repair of the hotel's physical plant, equipment, furnishings, and grounds. Ensures safe, efficient operations that support guest and employee comfort, quality standards, security, and asset protection. Prepares and manages the departmental budget, capital expenditure projects, preventive maintenance, and energy conservation programs. Ensures compliance with brand standards and governmental regulations and leads the response to facility-related issues.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Engineering Operations, Facilities Maintenance & Preventive Maintenance:
- Oversees the safe, efficient operation, maintenance, and repair of HVAC systems, including heaters, pumps, valves, and steam and water distribution; refrigeration units; air and gas compressors; plumbing and water treatment systems; fire and life safety systems; electrical systems and motors; locks; and carpentry components.
- Maintains front-of-house and back-of-house areas, including public spaces, restaurants, kitchens, meeting rooms, and the fitness center, to the highest standards.
- Inspects and troubleshoots critical building systems, including mechanical, electrical, HVAC, plumbing, fire and life safety, lighting, and power systems, and supervises repairs.
- Recommends or arranges painting, repairs, renovations, and furnishing replacements.
- Responds to emergencies and maintains disaster preparedness by identifying potential problems, developing response plans, and managing crises.
- Establishes and maintains an effective preventive maintenance program for building equipment and guestrooms.
Administration:
- Adjusts work priorities and schedules to meet work order demands and guest needs.
- Ensures building and equipment licenses, permits and certifications are current.
- Develops and implements the life safety manual, business continuity plan, and safety and emergency procedures.
- Establishes and maintains written departmental standard operating procedures and performance expectations.
- Participates in the hotel's Safety Committee and ensures timely follow-up on corrective actions.
Engineering Staff Leadership:
- Responsible for hiring decisions, performance management, employee relations and discipline, workplace safety compliance, engagement initiatives, career development, and succession planning.
- Prepares and conducts daily maintenance team lineups to communicate priorities and updates.
- Trains engineering staff on governmental and safety requirements, quality standards, and service expectations.
- Ensures staff have the tools, equipment, and authority needed to perform their responsibilities.
- Ensures that engineering staff maintain safe, sanitary, and organized work areas.
- Prepares and adjust weekly schedules in accordance with staffing guidelines and labor forecasts.
- Authorizes staff requests for vacation, sick leave, holidays, leaves of absence, schedule changes, and overtime.
- Manages departmental payroll, labor reporting, project administration, and other administrative tasks.
- Performs other duties as required or assigned.
SUPERVISORY REQUIREMENTS
Reports To: Director of Operations (Direct)
Director of Facilities Management & Asset Enhancement (Indirect)
Supervises: Engineering Supervisor, Office Coordinator, Maintenance Staff (1st, 2nd, 3rd Class)
EDUCATION/EXPERIENCE
- High school diploma or equivalent vocational training certificate.
- Associate degree in Engineering, Facilities Management, or a related field.
- Five (5) years of general maintenance experience, preferably in a hotel, residential condominium, or commercial building, and two (2) years of leadership or supervisory experience.
- An equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to meet the minimum qualifications and perform the position's essential functions.
LICENSES/CERTIFICATIONS
- Certification in electrical, mechanical engineering, or other trades preferred.
- First Aid/CPR certification.
KNOWLEDGE, SKILLS, & ABILITIES
- Demonstrated facilities management experience and knowledge of plumbing, mechanical, HVAC, electrical, life safety, pool utility, and carpentry systems, including equipment critical to building operations.
- Knowledge of fire, water, temporary power, septic, onsite water treatment, and irrigation systems.
- Knowledge of chillers, cooling towers, pneumatic and control systems, water systems, boilers, refrigerators, and compressors.
- Working knowledge of applicable plumbing, electrical, national and local fire codes, and State of Hawaii mechanical codes.
- Working knowledge of water treatment programs, blueprints, plumbing and wiring schematics, power and hand tools, and meters.
- Ability to troubleshoot problems and implement alternative solutions during emergencies.
- Ability to instruct and direct staff in equipment operation, maintenance, and repair.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Working knowledge of a computerized maintenance management system (CMMS).
- Ability to learn and use accounting and Human Resources programs, including On-Track, Adaco, and Dayforce, and maintenance-related software, including KeyWatcher, Saflok, and Alerton.
- Strong organizational and time management skills, with the ability to manage multiple priorities.
- Ability to handle sensitive information with confidentiality.
- Excellent written and verbal communication skills.
MENTAL DEMANDS
- Comprehends, analyzes, organizes, and prioritizes varied information within time constraints.
- Reads and performs mathematical calculations.
- Maintains concentration, alertness, and attention to detail.
- Works effectively under stressful conditions while remaining courteous and professional.
- Works collaboratively with team members.
PHYSICAL DEMANDS
Activity
Over 2/3 of the time
About 2/3 of the time
About 1/3 of the time
Less than 1/3 of the time
Seldom or Never
Sitting
X
Climbing
X
Stooping, kneeling, crouching and/or crawling
X
Standing
X
Walking
X
Handling or fingering
X
Eye-hand-foot coordination
X
Use of vision
X
Activity
Less than 25 lbs
25 to 50 lbs.
More than 50 lbs.
Pushing
X
Pulling
X
Lifting
X
Carrying
X
COMMUNICATION DEMANDS
Activity
Over 2/3 of the time
About 2/3 of the time
About 1/3 of the time
Less than 1/3 of the time
Never
Talking (in-person) to co-workers
X
Talking (in-person) to business associates (i.e. outside contractors, vendors, etc.)
X
Talking (in-person) to the public (including guests)
X
Talking on the telephone and/or video conferencing
X
Written communication to co-workers
X
Written communication to business associates (i.e. outside contractors, vendors, etc.)
X
Written communication to the public (including guests)
X
Supervising employees or monitoring services provided by outside consultants, vendors and suppliers
X
Responding to written or verbal requests from co-workers
X
Responding to written or verbal requests from business associates (i.e. outside contractors, vendors, etc.)
X
Responding to written or verbal requests from the public (including guests)
X
Training and/or giving verbal instructions
X
Training and/or giving written instructions
X
Receiving verbal instructions
X
Receiving written instructions
X
Reading
X
Visiting and/or working at other work sites
X
WORK ENVIRONMENT
- Works indoors in air-conditioned areas and outdoors in non-air-conditioned areas, including small or confined spaces.
- May be exposed to hot, cold, humid, or wet conditions and varying noise levels.
- May be exposed to dust, fumes, chemicals, mites, and odor hazards.
- Uses personal protective equipment (PPE) appropriate to the task.
- Maintains a flexible schedule to provide services outside normal work shifts as needed.
- Serves as an essential employee in emergency situations.
MATERIAL OR EQUIPMENT DIRECTLY USED
Uses tools and works on heavy machinery, including air handlers, chillers, boilers, pumps, compressors, filtration and pool systems, generators, sprinkler systems, alarms, and kitchen equipment. Uses hand tools, power tools, specialty locksmith and carpentry tools, safety equipment, a personal computer, and other office equipment.
Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.