Apple Inc logo

Engineering Program Manager, Siri AI Performance & Reliability

Apple Inc
  • Cupertino, CA
    2 days ago

    Job Description

    Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

    Were looking for a strong Engineering Program Manager to drive Performance and Reliability for the next generation of Siri, Apples on-device conversational AI. This role sits at the intersection of latency engineering, reliability metrics, and release quality across iOS, macOS, watchOS, tvOS, and visionOS. You will partner with engineering, QE, and data science teams to ensure Siri responds fast, works consistently, and gets measurably better every build. You will coordinate and drive critical projects within the performance and reliability program for Siri AI across active development and release branches. This includes owning the cadence of performance reviews, regression triage, and executive reporting for latency and reliability. Communicate: Provide clear, timely, effective, and objective communication on product latency and reliability KPIs, including regular status to engineering leadership and executive stakeholders. Translate noisy build-over-build data into a coherent narrative about where the product actually stands. Coordinate: Run performance and reliability review forums across component teams and feature areas to identify opportunities for improvement and risks to the performance of the product. Break down complex regressions into actionable discussion topics and drive alignment on ownership. Plan: Own the performance and reliability roadmap against key release milestones. Manage risk for high-visibility use cases, track dependencies across component teams, and re-plan as release health shifts. Execute: Drive resolution of latency and reliability regressions. Establish checkpoints tied to build and release milestones, ensure bugs are filed and owned, and hold teams accountable to the performance bar for each release. Problem solve: Proactively identify regressions, trend reversals, and reliability drops using dashboards, telemetry, and test summaries. Marshal the right engineers, QE, and data scientists to root-cause and resolve, and escalate when critical customer experiences are at risk.5+ years of experience in project or program management. Bachelors or Masters degree in Computer Science, Engineering, or related technical field. Excellent project management skills including structuring programs with multiple interdependent workstreams. Ability to read and reason about data and communicate findings clearly to both engineers and executives. Ability to independently draft and present status, risk assessments, and executive briefings. Strong ability to facilitate technical reviews with senior engineering leaders. Strong leadership skills, including mentoring, team-building, and conflict resolution. Strong verbal and written communication skills, including negotiation, presentation, and influence.3 years driving performance, reliability, or quality programs for large-scale software. Experience with performance programs including requirements and coverage (latency, reliability, telemetry, test infrastructure). Direct experience with performance engineering programs in ML, conversational AI, or on-device inference systems. Familiarity with latency instrumentation, tracing, and profiling concepts. Detailed understanding of build and release processes and regression triage workflows for sophisticated software. Strong analytical thinking, with fluency in dashboards and telemetry tools, and ability to reason over latency distributions, regression trends, build-over-build charts.

    Numbers & Facts

    LocationCupertino, CA
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1976
    Websitehttps://www.apple.com/jobs

    About Company

    We bring amazing people together to make amazing things happen.

    We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

    About Apple

    There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.

    Skills

    • Analysis Skillsunmatched
    • Appleunmatched
    • Apple Siriunmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Programming Languagesunmatched
    • Cadenceunmatched
    • Communication Skillsunmatched
    • Computer Networksunmatched
    • Computer Scienceunmatched
    • Conflict Resolutionunmatched
    • Customer Escalationsunmatched
    • Customer Experienceunmatched
    • Data Scienceunmatched
    • Diversityunmatched
    • Instrumentationunmatched
    • Leadershipunmatched
    • Mac Operating Systemunmatched
    • Mentoringunmatched
    • Negotiation Skillsunmatched
    • Performance Engineeringunmatched
    • Performance Metricsunmatched
    • Performance Reviewsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Project/Program Managementunmatched
    • Quality Metricsunmatched
    • Release Management/Engineeringunmatched
    • Reliability Engineeringunmatched
    • Reporting Dashboardsunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Telemetryunmatched
    • Testingunmatched
    • Time Managementunmatched
    • Trend Analysisunmatched
    • Use Casesunmatched
    • Writing Skillsunmatched
    • iOSunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Resume Builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Resume Builder