Engineering Support/Technical Writer

Hybrid: Hickory, NC possibly 20-30%

Scope of Position:
The Contract Technical Writer will create, revise, and maintain clear, accurate, and user-focused technical documentation supporting engineering, manufacturing, equipment, and operational activities. This role will partner with engineers, subject-matter experts, technicians, project managers, and other stakeholders to translate complex technical information into standardized documentation that is easy to understand and use

Key Responsibilities
Develop, edit, and maintain technical documents, including standard operating procedures, work instructions, equipment manuals, process documentation, training materials, specifications, and troubleshooting guides.
Interview and collaborate with subject-matter experts to gather, validate, and organize technical content.
Translate complex engineering and operational information into clear, concise language appropriate for the intended audience.
Create and update diagrams, screenshots, tables, and other supporting content to improve usability and comprehension.
Apply document templates, style guides, terminology standards, and revision-control requirements consistently.
Manage document reviews, incorporate stakeholder feedback, and obtain required approvals within agreed timelines.
Verify documentation against equipment, processes, drawings, and source materials to ensure accuracy and completeness.
Maintain organized document repositories, revision histories, and status tracking.
Identify documentation gaps and recommend improvements to content, structure, and document-development processes.
Support multiple assignments and priorities while meeting quality, schedule, confidentiality, and safety expectations.

Required Qualifications
Bachelor's degree in Technical Writing, Communications, English, or STEM field is preferred, but will consider candidates with extensive experience without the degree.
Proven experience as a Technical Writer or in a similar role.
Strong writing, editing, and proofreading skills with excellent attention to detail.
Ability to understand complex technical information and translate it for non-technical audiences.
Proficiency in tools such as Microsoft Word, Adobe Acrobat or similar documentation software.
Strong organizational and project management skills to handle multiple tasks and deadlines.
Excellent communication and collaboration skills.

Preferred Qualifications
Experience documenting industrial equipment, automation systems, manufacturing processes, maintenance activities, or engineering projects.
Familiarity with document control, quality management systems, change management, or regulated environments.
Experience with SharePoint, Adobe Acrobat, illustration or screen-capture tools, and content-management systems.
Ability to interpret engineering drawings, process flows, equipment specifications, and technical data.
Core Competencies
Technical aptitude and learning agility
Clear and audience-focused communication
Accuracy and attention to detail
Stakeholder collaboration
Planning, prioritization, and follow-through
Continuous improvement mindset
Measures of Success
Documentation is accurate, complete, consistent, and appropriate for the intended audience.
Assigned deliverables are completed according to agreed priorities and schedules.
Stakeholder feedback is incorporated efficiently, with minimal rework.
Documents comply with applicable templates, standards, approval processes, and revision-control requirements.
Documentation gaps and usability improvements are identified and addressed proactively.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.