Responsible for executing test methodologies for various technologies, with a strong focus on two-way radios and RF test equipment.
This role involves following, adapting, and helping to define established procedures as needed.
The technician will deliver technical support for hardware and software systems, debug and troubleshoot issues or failures, perform hands-on radio repairs, report results, and recommend root causes and solutions.
Additional responsibilities include the set-up, maintenance, and repair of specialized test equipment, as well as providing input on equipment selection.
A unique combination of strong knowledge in two-way radios and RF communications is essential, alongside solid computer and networking skills.
Candidates must possess good verbal and written English communication abilities, general PC proficiency, and the capability to read and easily understand technical specifications.
Minimum Qualifications
High School Diploma or equivalent.
1+ year of testing, QC, measurement, technical support, or related work experience.
Working knowledge of Microsoft Excel spreadsheets.
Preferred Qualifications
Associate's degree in Computer Science, Engineering, or a related field.
1 to 3+ years of electronics, semiconductor, RF testing, radio repair, or related work experience.
Strong working knowledge of two-way radios and RF communications theory.
Principal Duties and Responsibilities
Executes test plans for various technologies, including RF and radio communications, and provides feedback to customers on outcomes or issues.
Makes recommendations for modifications to plans.
Provides dedicated technical support and troubleshooting for radio equipment, taking proactive measures to prevent recurring issues.
Diagnoses hardware and software faults in two-way radios and executes necessary repairs.
Performs set-up of specialized test equipment, as well as loading and running programs or builds. Provides input on equipment selection.
Performs calibration, maintenance, and upgrades of test equipment and tools according to standards and procedures.
Identifies issues with both test equipment and radio hardware, and performs moderately complex repairs.
Tests and debugs circuit boards and computer software.
Executes test methodologies for various technologies, following and adapting established procedures as needed, and documents results.
Debugs and troubleshoots moderately complex testing issues or failures and recommends root causes and solutions.
Conducts advanced analyses and gathers information to identify where an issue has occurred and makes recommendations for how to address the issue.
Collaborates with individuals inside own team and with other teams to complete project work.
Communicates with team lead to provide status and information about impending obstacles and recommends solutions.
Manages individual project priorities, deadlines, and deliverables with guidance.
Adapts to significant changes and setbacks in order to manage pressure and meet deadlines.
Conducts quality assurance checks on all repaired and tested two-way radios prior to final approval.
Requires verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
Most tasks require multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
Some creativity may be required to troubleshoot technical problems or deal with Client circumstances.
Deductive problem solving is required to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required.
Numbers & Facts
Location
Lanham, MD
Skills
Analysis Skillsunmatched
Calibrationunmatched
Circuit Testingunmatched
Communication Skillsunmatched
Communication Theoryunmatched
Computer Networksunmatched
Computer Scienceunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Debugging Skillsunmatched
Electronicsunmatched
English Languageunmatched
Equipment Selectionunmatched
Establish Prioritiesunmatched
Hardware Administrationunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Maintenance Servicesunmatched
Microsoft Excelunmatched
Presentation/Verbal Skillsunmatched
Printed Circuit Board (PCB)unmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Project/Program Managementunmatched
Property Maintenanceunmatched
Quality Assuranceunmatched
Quality Assurance Methodologyunmatched
Quality Controlunmatched
Radio Frequencyunmatched
Research Skillsunmatched
Resolve Customer Issuesunmatched
Semiconductorsunmatched
Software Administrationunmatched
Software Debuggingunmatched
Team Lead/Managerunmatched
Technical Deliveryunmatched
Technical Supportunmatched
Test Equipmentunmatched
Test Plan/Scheduleunmatched
Test Toolsunmatched
Testingunmatched
Time Managementunmatched
Writing Skillsunmatched
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