Enrollment Advisor Innovate Salon Academy Location: Brick Township, New Jersey
About the Role: You’ll guide prospective students from their first phone call to their first day of class. For many of them, enrolling is a big and sometimes scary decision. Your job is to make it exciting, clear and honest. You’ll be part sales professional and part advisor, and you’ll be accurate with every detail. Responsibilities:
Respond to new inquiries by phone and text, build rapport and book campus tours
Lead personalized campus tours that connect each student’s career goals to the right program
Walk students through total program cost, payment options, and the basics of grants versus loans
Help students complete their FAFSA during the appointment, including checking their prior federal loan history in NSLDS
Work closely with the Financial Aid team on aid estimates and outstanding documents
Manage the electronic enrollment process: the pre-enrollment application, document review, Enrollment Agreements sent through PandaDoc, and registration fee collection
Register new students with the New Jersey State Board and enter student records into our student information system (Advantage)
Keep every lead and student record up to date in our CRM (LeadSquared), logging each appointment the same day
Follow up on missing documents and keep start lists and enrollment goals accurate
Meet monthly enrollment and new-start goals while following federal (Title IV), state and accreditation rules
Qualifications What We’re Looking For
1–2+ years in admissions, sales, customer service or another client-facing role (school admissions or financial aid experience is a big plus but not required)
Warm, confident communication in person and over the phone
Strong organization and attention to detail, especially with names, dates and documents
Comfort with CRM software, Google Workspace and data entry
Goal-driven and able to handle follow-up without being reminded
A background in the beauty industry is a plus but not required
Strong communication and interpersonal skills.
Ability to manage multiple tasks in a fast-paced environment.
Numbers & Facts
Location
Brick, NJ
Job Type
Full-time
Skills
Beauty Industryunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentation Reviewunmatched
Financial Aidunmatched
Follow Throughunmatched
Health Insuranceunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Loansunmatched
Multitaskingunmatched
Salesunmatched
Student Admissionsunmatched
Vision Planunmatched
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