Enterprise AI Program Manager

General information

Country

USA

State

Ohio

City

Cincinnati

Descriptions & requirements

About the role:

As an Enterprise AI Program Manager at TQL, you will lead the strategy and execution of AI initiatives across the organization. You will partner with Technology, Data, Security, Product, Architecture, Legal, Compliance, and business teams to move high-value opportunities from concept to secure, production-ready solutions.

You will oversee TQL's AI use-case portfolio, establish scalable governance and delivery practices, and drive adoption through training, communications, and citizen-development programs.

What's in it for you:

• Opportunity to shape TQL's enterprise AI strategy and operating model
• High visibility and partnership with Technology and business leaders
• Ownership of enterprise AI, automation, and citizen-development initiatives
• Exposure to AI agents, generative AI, workflow automation, and low-code platforms
• Career growth within a rapidly evolving area of enterprise technology

What you'll be doing:

• Lead TQL's enterprise AI program across governance, adoption, automation, data enablement, and platform architecture
• Manage the AI use-case portfolio, including intake, prioritization, roadmaps, delivery status, outcomes, and executive reporting
• Establish standards for responsible AI development, security, privacy, human oversight, testing, monitoring, and lifecycle management
• Partner with business and Technology leaders to translate high-value opportunities into coordinated AI and automation initiatives
• Coordinate delivery across citizen developers, AI specialists, Technology teams, UiPath, ServiceNow, and Microsoft Power Platform
• Lead adoption through communications, training, champion networks, office hours, and maker enablement
• Promote reusable components, templates, architecture patterns, and shared services
• Ensure solutions use governed data and approved deployment pathways
• Develop adoption measures, value metrics, risk indicators, and executive-ready updates
• Resolve cross-functional blockers and continuously improve the program

What you need:

• Bachelor's degree in a related field or equivalent practical experience
• 5+ years of experience leading enterprise technology, digital transformation, automation, data, or AI programs
• Experience managing complex cross-functional programs, portfolios, roadmaps, risks, dependencies, and executive decisions
• Experience with enterprise adoption, change management, training, citizen development, or Center of Excellence programs
• Understanding of enterprise AI, generative AI, AI agents, workflow automation, low-code development, data governance, and production deployment
• Strong communication skills and the ability to translate technical concepts for business and executive audiences
• Ability to influence decisions, drive accountability, and operate effectively in ambiguity

Where you'll stand out:

• Experience leading enterprise AI, automation, or emerging-technology programs
• Experience with UiPath, Microsoft Foundry, Copilot Studio, Power Automate, Power Apps, Dataverse, Microsoft 365, Entra, or Azure
• Familiarity with APIs, enterprise integration, responsible AI, cloud architecture, and data governance
• Relevant certification in program management, agile delivery, change management, AI, cloud technology, or data governance

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com