Enterprise Messaging Persistent Chat Engineer

Job Title: Enterprise Messaging Engineer / Persistent Chat Platform Engineer

Location: Charlotte, NC

Duration: Contract - 12 months

Pay Range: $70.23/hr (W2)

Job ID: 411029

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Enterprise Messaging Engineer / Persistent Chat Platform Engineer to join our dynamic team. The ideal candidate will have strong experience in enterprise engineering, persistent chat platforms on Linux, and Agile toolchains and a proven ability to design, deploy, and transition secure messaging services into operations.

Responsibilities:

• Act as liaison with Security, Operations, Product, Engineering, Architecture, and Vendors to manage product lifecycle, fixes, features, and enhancements.
• Manage workbooks and track delivery through Product JIRAs within Agile processes.
• Develop low-level designs that meet bank requirements and security demands.
• Deploy and validate low-level environments for new and existing services.
• Create comprehensive documentation and host training sessions to support transition into operations.
• Conduct advanced product testing and drive continuous improvements.
• Own the accuracy and completeness of all technical documentation.
• Review requirements for technical feasibility and represent technical needs for new service deployments.
• Participate in regular backlog grooming and feature release planning meetings.
• Ensure decommissioning of all non-strategic social and chat products from the enterprise.

Required Skills & Qualifications:

• Enterprise-level engineering experience, preferably within financial institutions. [Must Have]
• Hands-on expertise with persistent chat applications such as Mattermost or Rocket.Chat hosted on Linux. [Must Have]
• Proficiency with Agile tools, specifically Jira.
• Exceptional documentation and problem-solving skills with clear written and verbal communication.
• Experience with cloud-enabled instant messaging platforms such as Symphony, Microsoft Teams, or Slack.
• Experience deploying applications to mobility frameworks including MAM and MDM.
• Ability to work as a team player with individual accountability for deliverables.
• Proactive risk identification, mitigation, and resolution.
• Tenacity and curiosity in developing new products.
• Experience level: 5+ years in relevant engineering roles.

Preferred Skills:

• Red Hat Certified System Administrator (RHCSA). [Nice to Have]
• MySQL database administration or development experience. [Nice to Have]

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.