Business Growth, Business Support, Calendar Management, Call Centers, Communication Skills, Computer Software, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Groundskeeping, Landscaping, Maintenance Services, Organizational Skills, Plan Meetings, Sales Prospecting, Schedule Development
About Us
Draftomat provides reliable landscaping, lawn care, and grounds maintenance solutions to residential and commercial clients throughout the Los Angeles area.
Job Summary
We are looking for an organized and customer-focused Appointment Setter to coordinate service appointments, follow up with leads, and support business growth through professional client communication.
Key Responsibilities
- Contact prospective and existing clients to schedule consultations and services
- Confirm appointments and maintain scheduling calendars
- Follow up on inquiries and service requests
- Maintain accurate customer and lead records
- Coordinate with operations teams for appointment availability
- Provide excellent customer service via phone and email
Qualifications
- Previous customer service, scheduling, or call center experience preferred
- Strong communication skills
- Comfortable handling outbound and inbound calls
- Detail-oriented and organized
- Basic computer and scheduling software skills
Compensation & Benefits
- Pay: $19 - $25 per hour
- Full-time employment
- Performance incentives available
- Paid training
- Advancement opportunities
Work Schedule
- Monday to Friday
- Standard office hours