Entry Level Customer Service Assistant

About Us 

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

About the Role

We are looking for an enthusiastic Entry Level Customer Service Assistant to help deliver positive customer experiences and support daily customer-facing activities. This role is ideal for someone who enjoys helping others, communicating clearly, and learning how to build strong customer relationships.

Previous experience is not required. We provide training and support to help you develop the skills and confidence needed to succeed.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer general questions about products, services, and available promotions.
• Help customers understand relevant options and make informed decisions.
• Listen to customer needs and provide appropriate information or guidance.
• Support customer engagement activities and maintain a positive service experience.
• Work with team members to address customer concerns and find suitable solutions.
• Maintain a professional approach when representing the company and its clients.
• Participate in training sessions and team development activities.

Qualifications

• Friendly and customer-focused attitude.
• Clear verbal communication and active listening skills.
• Patience, reliability, and a willingness to learn.
• Ability to work well with others in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.
• Previous customer service experience is an advantage but not required.

What We Offer

• Entry-level training and ongoing guidance.
• Opportunities to develop customer service and relationship-building skills.
• A welcoming and collaborative team environment.
• Opportunities for professional growth.
• Compensation based on the position and experience.