Job Description
About job:
We are looking for an Entry Level Customer Service Assistant to be part of our Customer Service Team.
Pay range:
$20.25 - $32.00 hourly
Job:
Full time
On-site
Responsibilities:
- Respond to customer calls and emails and answer questions about products and services
- Process orders and ensure they are fulfilled
- Handle customer complaints or concerns
- Log all contacts in our customer database system accurately
- Perform general administrative tasks, such and copying and filing
- Generate monthly, quarterly, and annual reports for management
Requirements:
- High school diploma or equivalent
- Outstanding phone and email etiquette
- Able to manage multiple accounts simultaneously
- Exceptional communication skills
Bonus Points:
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
Numbers & Facts
| Location | Jacksonville, Florida |
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Database Technologyunmatched
Dental Insuranceunmatched
Flexible Spending Accountsunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Order Processingunmatched
Resolve Customer Issuesunmatched
Telephone Skillsunmatched
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