Entry Level Customer Service Assistant

About job:

We are looking for an Entry Level Customer Service Assistant to be part of our Customer Service Team.

Pay range:

$20.25 - $32.00 hourly

Job:

Full time

On-site

Responsibilities:

• Respond to customer calls and emails and answer questions about products and services
• Process orders and ensure they are fulfilled
• Handle customer complaints or concerns
• Log all contacts in our customer database system accurately
• Perform general administrative tasks, such and copying and filing
• Generate monthly, quarterly, and annual reports for management

Requirements:

• High school diploma or equivalent
• Outstanding phone and email etiquette
• Able to manage multiple accounts simultaneously
• Exceptional communication skills

Bonus Points:

• Dental Insurance
• Disability Insurance
• Health Insurance
• Flexible Spending Account