Entry Level Customer Service Assistant

About Fox Fruit 

At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs

Position Summary

We are seeking an enthusiastic Entry Level Customer Service Assistant to help customers with general inquiries, provide information about company services, and support daily customer service activities. This is an excellent opportunity for someone starting their career who enjoys helping people and developing practical communication skills.

Responsibilities

• Assist customers with questions about company services, promotions, and general procedures.
• Provide clear information and direct inquiries to the appropriate team members.
• Listen to customer needs and help identify suitable next steps.
• Support the handling of routine concerns and service requests.
• Follow up on outstanding inquiries as directed.
• Maintain accurate records of customer interactions and requests.
• Help organize customer information materials and service resources.
• Communicate recurring questions and customer feedback to the team.
• Collaborate with colleagues to maintain consistent service standards.
• Represent Harvest Advertising Inc. with courtesy and professionalism.

Qualifications

• Strong communication and interpersonal skills.
• Friendly, patient, and helpful attitude.
• Good organizational skills and attention to detail.
• Willingness to learn new procedures and accept feedback.
• Ability to prioritize tasks and work collaboratively.
• Dependable, adaptable, and customer-focused.
• Previous experience is an asset but not required.

Benefits

• Training and guidance for entry-level employees.
• Opportunities to develop customer service and problem-solving skills.
• Supportive team environment.
• Professional development and potential career advancement.
• Practical experience in customer relations and business operations.