Entry Level Customer Service Representative

The main focus of the Customer Service Representative role is new customer acquisition, as well as maintaining current accounts and customer relationships. We are a direct marketing firm that represents AT&T as an authorized dealer in our partnered retail locations. We market our client directly to consumers on a face-to-face level.

We are urgently hiring for our Customer Service Representative in the Raleigh-Durham area!

Our ideal candidate is a competitive-minded and eager go-getter that will help us achieve and surpass our client’s goals. We are looking for someone that can come into our dynamic team, and learn our clients products, as well as our marketing strategies and business skills. If you are looking for a position with a growing company that has a lot of career opportunities, then APPLY TODAY!

We are dedicated to our company, client, and employee’s success alike and we do that through excellent customer service and knowledgeable marketing campaigns.

Customer Service RepresentativeResponsibilities:

• Engage daily with customers with a helpful and dynamic attitude

• Handle customer situations and present the most accurate and relevant promotion

• Practice customer service at a high level, achieving an excellent customer experience

• Successfully track personal and team sales goals

• Be an energetic and supportive team member daily

Customer Service Representative Skills

• Previous work experience in customer service, hospitality, or restaurants is a plus
• High school diploma/GED required, BSc degree in Business Administration, Marketing or relevant field preferred

• Ability to deliver an excellent customer experience

• Strong communication skills with an ability to build relationships

• Great work ethic with a student mentality

• A high degree of professionalism

• Good time-management skills with a problem-solving attitude

Customer Service Representative Benefits:

• Nationwide Travel Opportunities

• Paid Weekly

• Weekly Bonus

• Guaranteed base hourly rate with commissions and bonuses for on-target earnings.

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