Entry-Level HOA Community Association Manager

Cardinal Management Group | South Pasadena, California | Hybrid | Full-Time | Portfolio

Office: 1260 Huntington Drive #104, South Pasadena, CA 91030

Schedule: Monday to Thursday, 9:00 a.m. to 5:00 p.m. in office. Friday, 9:00 a.m. to 2:00 p.m. remote.

About the Role

We're looking for a Community Association Manager to join our team and manage a portfolio of associations. We welcome candidates who are brand new to association management. No certifications are required.

As the primary point of contact for your boards, you'll guide them through governance, finances, maintenance and compliance, while giving homeowners prompt, professional service. We'll be mindful of the number and types of communities we assign as you build experience. This role suits someone who is organized, comfortable leading meetings and able to juggle multiple priorities. There is an opportunity to grow into a senior management position.

Compensation and Benefits

• Salary of $65,000 per year with a growth path
• HMO medical and dental insurance at no cost to the employee
• A supportive team environment in South Pasadena

What You'll Do

Board Support and Governance

• Serve as the main liaison to the boards of directors for your assigned portfolio
• Prepare board meeting agendas and management reports, and attend and help run board and annual meetings, including some evening meetings. Portfolio managers attend about four meetings per month on average, most of them virtual
• Advise boards on their governing documents (CC&Rs, bylaws, rules) and on the Davis-Stirling Common Interest Development Act, and carry out board decisions
• Coordinate annual elections, meeting notices and required disclosures

Financial Oversight

• Work with our accounting team on annual budgets, monthly financial statements and reserve planning
• Review and code invoices, monitor delinquencies and support the collections process
• Coordinate reserve studies, insurance renewals and annual audits or reviews

Property Operations and Vendors

• Conduct regular site inspections and follow up on maintenance needs
• Obtain bids, prepare comparisons and manage vendor contracts (landscaping, janitorial, pool, roofing, general repairs and more)
• Oversee maintenance and capital projects from scope through completion
• Respond to and coordinate emergency repairs

Homeowner Relations and Compliance

• Respond promptly and professionally to homeowner calls and emails
• Manage architectural review requests and rule-violation notices
• Process hearing requests and keep accurate association records

What You Bring

Required

• Willingness to learn the Davis-Stirling Act and common-interest development operations in California
• Strong written and verbal communication skills, including comfort presenting to boards
• Excellent organization and time management across multiple properties and deadlines
• Proficiency with Microsoft Office and comfort learning property management software
• Valid California driver's license, reliable transportation and current auto insurance for site visits
• Availability for occasional evening board meetings

Preferred

• Experience with condominium, townhome and PUD communities in Los Angeles County
• Familiarity with association accounting software and reserve studies
• Experience using Vantaca is not mandatory, but is extremely helpful
• Experience managing construction or capital improvement projects

About Cardinal Management Group

Cardinal Management Group is a property management company specializing in community association management. We partner with homeowner associations for condominiums, townhomes and planned unit developments (PUDs) throughout Los Angeles County, helping volunteer boards run their communities smoothly, protect property values and keep homeowners informed. We're a close-knit team that values responsiveness, clear communication and genuine care for the communities we serve.

How to Apply

Please submit your résumé and a brief cover letter describing your interest in community association management and any relevant experience.

Cardinal Management Group is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic. Qualified applicants with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.