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Skills
Clinical Assessmentunmatched
Clinical Laboratoryunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Depth Perceptionunmatched
Documentationunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
High School Diplomaunmatched
Infection Controlunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Life Insuranceunmatched
Operationsunmatched
Pathogensunmatched
Phlebotomyunmatched
Privacy Regulationsunmatched
Quality Metricsunmatched
Record Keepingunmatched
Regulatory Requirementsunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Specimen Collectionunmatched
Telephone Skillsunmatched
Description
Seeking an entry-level Phlebotomy Technician to support donor screening, specimen collection, recordkeeping, and daily center operations.
This position is ideal for someone who enjoys working directly with people, can remain accurate in a fast-paced clinical environment, and is interested in developing experience in phlebotomy and healthcare services.
Primary Responsibilities
Welcome donors and provide attentive, professional customer service
Complete screening procedures for new and returning donors
Measure and document vital signs and finger-stick test results
Perform phlebotomy procedures in accordance with established safety and quality standards
Enter donor information and maintain complete, accurate electronic records
Prepare donor charts and supporting documentation
Coordinate donor compensation and assist with related administrative processes
Answer incoming calls and respond to routine donor questions
Monitor donors throughout the collection process and help maintain a safe environment
Follow infection-control, bloodborne-pathogen, privacy, and regulatory requirements
Identify opportunities to improve center workflows and support approved process changes
Assist with general center operations and other assigned responsibilities
Minimum Qualifications
High school diploma or equivalent
Strong customer service and interpersonal skills
Ability to communicate clearly and professionally with donors and coworkers
Ability to remain on your feet for most or all of the scheduled shift
Ability to bend, crouch, stoop, lean, and reach above shoulder level and below the knees
Ability to lift lightweight materials regularly and occasionally lift items weighing up to approximately 32 pounds
Ability to work evenings, weekends, and holidays as scheduled
Fine-motor coordination, depth perception, and the ability to hear equipment and alarms from a distance
HIPAA training/certificate
Preferred Qualifications
At least one year of experience in a customer-facing, patient-facing, or service-oriented position
Previous exposure to healthcare, laboratory, clinical, or phlebotomy environments
Experience using electronic information systems or maintaining detailed records
Benefits and Career Development
Eligible employees may have access to a comprehensive benefits package that includes:
Medical, dental, and vision insurance
Retirement plan with company contribution or matching
Paid time off and company holidays
Short-term and long-term disability coverage
Basic life insurance
Family and medical leave benefits
Tuition reimbursement opportunities
Paid volunteer time
Wellness and employee-support programs
Opportunities for professional development and advancement