Job Description
- Assist in documenting and maintaining the product roadmap for agentic AI capabilities, tracking progress and surfacing risks.
- Research market trends, competitor offerings, and emerging AI architectures to inform product direction.
- Support development of product positioning and use case documentation for autonomous agents and AI-driven workflows.
- Assist in writing and refining product requirements, user stories, and acceptance criteria for agent runtimes, orchestration layers, and platform integrations.
- Track delivery milestones, flag blockers, and maintain status updates across engineering workstreams.
- Support customer discovery and stakeholder interviews by coordinating logistics, taking notes, and synthesizing findings.
- Assist in preparing launch materials, field enablement content, and executive briefing decks.
- Assist in tracking and reporting KPIs related to product adoption and customer value across portfolios.
- Prepare clear status updates and progress summaries for senior leadership.
Numbers & Facts
| Location | Durham, NC |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1911 |
| Website | http://www-03.ibm.com/employment/us/ |
About Company
At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.
Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.
Skills
- Agile Programming Methodologiesunmatched
- Artificial Intelligence (AI)unmatched
- Artificial Intelligence (AI) Agentsunmatched
- Customer Acquisitionunmatched
- Customer Support/Serviceunmatched
- Documentationunmatched
- Leadershipunmatched
- Logisticsunmatched
- Market Researchunmatched
- Market Trend Analysisunmatched
- Performance Metricsunmatched
- Presentation/Verbal Skillsunmatched
- Product Developmentunmatched
- Product Managementunmatched
- Product Planningunmatched
- Product Positioningunmatched
- Product Supportunmatched
- Project Trackingunmatched
- Realtime Transport Protocolunmatched
- Use Casesunmatched
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