Epic Application Analyst

Company Description

About Valley Medical Center & Clinics

Founded in 1947, Valley Medical Center & Clinics (VMCC) is the oldest and largest public hospital district in Washington state and the largest nonprofit healthcare provider in South King County. Valley serves more than 600,000 residents through a comprehensive network of more than 50 primary, urgent, and specialty care clinics across South King County, and a 341-bed acute care hospital located in Renton. As a Level III Trauma Center, Valley provides advanced emergency, medical, surgical, and specialty care, including cancer treatment, heart and vascular services, neurosciences, orthopedics, stroke and spine care, childbirth and neonatal services, and critical care. Guided by our mission of caring for our community like family, Valley is committed to improving the health and well-being of the vibrant communities we serve through accessible, compassionate, high-quality care. Learn more at valleymed.org.

Job Description

The Epic Application Analyst is responsible for the configuration, support, and ongoing maintenance of Epic applications supporting core business and patient care functions. The role partners closely with business, clinical, IT, and vendor stakeholders to ensure system reliability, data integrity, workflow effectiveness, and compliance with organizational and regulatory requirements, while working within a more defined scope and escalating higher-risk or more complex issues appropriately. This role maintains foundational awareness of the network, server, and interface infrastructure to support Epic application troubleshooting, integrations, and effective collaboration with infrastructure teams.

Qualifications

Prerequisites

1. Associate’s degree in information systems, Computer Science, Business, Healthcare Administration, or a related field required. Equivalent combination of education and experience may be considered in lieu of degree.
2. Minimum of 2 years of relevant experience required in one or more of the following areas: Information Services with entry-level or early IT analyst experience; clinical experience in acute or ambulatory settings (clinical education or licensure is a plus); or healthcare operations experience involving billing, scheduling, access services, or HIM, with familiarity in appointment scheduling, billing procedures, coding, and patient flow.
3. A Bachelor’s degree in related field may be considered in lieu of up to 2 years of the required experience.
4. Epic certification is preferred at hire; incumbent must obtain applicable Epic certification and complete required coursework within 6 months of hire.
5. Foundational understanding of healthcare computing environments, workflow analysis, Epic application configuration, and documentation practices.
6. Ability to translate operational needs into clear technical actions under established standards, learn quickly, and work independently on assigned tasks. Experience working in regulated or compliance-driven environments preferred. 

General Qualifications

1. Demonstrated competence in analysis and troubleshooting of healthcare IT applications.
2. Understanding of healthcare computing environments, regulatory compliance requirements, and clinical and operational workflows.
3. Experience with enterprise reporting, auditing, or regulatory compliance requirements preferred.
4. Familiarity with change management, testing methodologies, documentation standards, and system governance practices.
5. Demonstrated ability to set priorities, produce accurate work, and meet deadlines.
6. Ability to function in a setting with a wide variety of duties and numerous interruptions.
7. Demonstrated understanding of healthcare computing environments.
8. Demonstrated ability to be self-directed, learn quickly, and maintain strong attention to detail.
9. Proven record of excellent organizational skills and communication skills to collaborate effectively across teams and provide strong customer service.

Additional Information

Build your future with Valley Medical Center & Clinics! Join a team that values its people and offers excellent benefits and opportunities to grow.

• Medical, dental, and vision insurance
• Retirement plan with employer contributions
• Generous paid time off, including vacation, sick leave, and holidays
• Life and disability insurance
• Flexible spending accounts
• Employee wellness and assistance programs

Equal Employment Opportunity

Valley Medical Center & Clinics is committed to equal employment opportunity (EEO) and nondiscrimination in all aspects of employment and participation in its programs. 

We do not provide sponsorship opportunities at this time.

• Valley Medical Center & Clinics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.